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Bill Kay Buick GMC
Downers Grove, IL
1,522 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,522 reviews
February 12, 2020
Great customer service, the staff there is awesome,very friendly. I would recommend my friends and family. Thank you for going above and beyond I friendly. I would recommend my friends and family. Thank you for going above and beyond I More
by Fatmire33
Verified CustomerEmployees Worked With
Tyler Eubanks, John Marcus, Sevil Begolli, Tasha Yates
February 12, 2020
I HAD NO PROBLEM AT ALL THE PEOPLE WAS VERY NICE . IT IS A FRIENDLY PLACE AND THE EMPLOYEES ARE VERY KIND AND I WOULD RECOMMEND THIS FACILITY TO ANYONE WHO NEED BUICK SERICES. I ALSO LIKE THE YOUNG MAN IT IS A FRIENDLY PLACE AND THE EMPLOYEES ARE VERY KIND AND I WOULD RECOMMEND THIS FACILITY TO ANYONE WHO NEED BUICK SERICES. I ALSO LIKE THE YOUNG MAN WHO SHOWED ME ALL THE NEW CARS AND SUVS HIS NAME IS JOHN MARCUS VERY NICE GUY. More
by poohbear1222
Employees Worked With
John Marcus
February 08, 2020
Bill Kay Buick rocks! They bailed us out of a tough situation - at a great price! Very professional and easy to work with. Would definitely return! situation - at a great price! Very professional and easy to work with. Would definitely return! More
by Tom @ Midwest Shelter for Homeless Veterans
Employees Worked With
Tyler Eubanks, Roger Nicklaus, Sevil Begolli
January 23, 2020
Roger went above and beyond. Great guy! He made the whole transaction so easy and he followed up after the sale. Love my new Acadia! transaction so easy and he followed up after the sale. Love my new Acadia! More
by mcam9905
Employees Worked With
The finance guys were great too!! Thx, Roger Nicklaus, Jazmine Lopez
January 22, 2020
Good service and conscientious about customer needs in a timely manner. Service techs as well follow this positive customer service attitude. Would recommend to others. timely manner. Service techs as well follow this positive customer service attitude. Would recommend to others. More
by mac72154
Employees Worked With
Brian in service
January 15, 2020
Very friendly staff. They did not try to sell us unneccessary extra services. Thry heard what wecwere looking for, and only presented options that fit our needs. A positive experience overall. unneccessary extra services. Thry heard what wecwere looking for, and only presented options that fit our needs. A positive experience overall. More
by jaymel95
Employees Worked With
Geleco Marchbanks
January 13, 2020
Service took a 1 hour and 45 minutes. Wait was way too long. I've had other dealerships wash and vaccum. Only got a wash. long. I've had other dealerships wash and vaccum. Only got a wash. More
by Arely Alfaro
Employees Worked With
Jazmine Lopez, Ed Jones, Chris Vitro, Dan Imundo, Madhur Bawa, Sevil Begolli
January 11, 2020
Friendly service, willing to work with you, offer good amounts for trade ins, good experience all around very glad I chose Bill Kay Buick GMC to purchase a vehicle! amounts for trade ins, good experience all around very glad I chose Bill Kay Buick GMC to purchase a vehicle! More
by nva8898
Employees Worked With
Jazmine Lopez, Geleco Marchbanks
January 10, 2020
My experience with Bill K was excellent. I was well taken care of, as they had to find my vehicle elsewhere. Very pleased with the service I Received. care of, as they had to find my vehicle elsewhere. Very pleased with the service I Received. More
by cmcw245
Employees Worked With
Roger Nicklaus
January 01, 2020
Thank you!!! Roger is a great salesman. He listened to to both my husband and I and even listened to what my kids had to say about the truck we were looking at pur Roger is a great salesman. He listened to to both my husband and I and even listened to what my kids had to say about the truck we were looking at purchasing. My husband would like to thank him again for the water!! More
by slipeace2
Employees Worked With
Roger Nicklaus
