Bill Kay Buick GMC

Crapy Day: New Truck made it Great Roger was great to deal with .No BS ! Had us on our way in a short time,which we appreciated as the weather was getting bad. Thanks Roger and HAPP Roger was great to deal with .No BS ! Had us on our way in a short time,which we appreciated as the weather was getting bad. Thanks Roger and HAPPY NEW YEAR More

EXCELENT I bought my new truck from Roger great guy i have bought several new vehicles before but this time was very different from the rest. Roger absolutely I bought my new truck from Roger great guy i have bought several new vehicles before but this time was very different from the rest. Roger absolutely knew what every function of the controls were on this vehicle 2020 every question was answered AND KNOW RUN AROUND the vehicle was washed and filled up when i arrived good guy ask for Roger you will not be disappointed More

Fast, smooth, and effortless service Everything was done more quickly than I expected. I was well treated, and they kept me up to date several times as to when they expected the work to b Everything was done more quickly than I expected. I was well treated, and they kept me up to date several times as to when they expected the work to be finished. More

Excellent customer service all of the staff are excellent a Excellent customer service and excellent place to have service done great staff including the admin people who check you out when your service is co Excellent customer service and excellent place to have service done great staff including the admin people who check you out when your service is complete Only place I have my Buick serviced always fast done right and pkeasant More

Perhaps, maybe someone was having a bad day. I bought a used Yukon and found a significant water leak a couple days later coming from somewhere around back hatch. Was told to bring it in and the I bought a used Yukon and found a significant water leak a couple days later coming from somewhere around back hatch. Was told to bring it in and they said they couldn’t find it or didn’t see the water spots after specifically telling them where and what the problem was. The fix seems like a temporary fix w silicone which was used as a glue to keep grommet in place that covered the wiring for back hatch. I had to walk them through it on the phone. While it was in service, I discovered an open recall which was not addressed and thought that would have popped up in the computer and be taken care of during the time it was already there. Finally, The most concerning issue was that I had all weather Floor mats for temporary protection in back of truck and they ended up disappearing. Feel free to have a manager only contact me. More

Third time around Third car from Bill Kay and another great experience. Great service department. Experience was painless. Have always enjoyed my Enclave and wouldn' Third car from Bill Kay and another great experience. Great service department. Experience was painless. Have always enjoyed my Enclave and wouldn't consider another car or dealership More

Fantastic experience We purchased a new 2020 Terrain. Tyler was great to work with. He took his time with us, explained everything very well. He is very knowledgeable! We purchased a new 2020 Terrain. Tyler was great to work with. He took his time with us, explained everything very well. He is very knowledgeable! More

Pleasure doing business with Bill Kay GMC Buying a vehicle isn't always the greatest experience. Fortunately, our salesman Roger Nicklaus made it a pleasant experience. Even the financing was Buying a vehicle isn't always the greatest experience. Fortunately, our salesman Roger Nicklaus made it a pleasant experience. Even the financing was a breeze. I would highly recommend Bill Kay GMC and Roger to anyone. More

Warranty work EST of 90 min. Took 1 hour 45 mins. Excellent job with the replacement. Enjoyed the car wash. The waiting room was comfortable and clean. EST of 90 min. Took 1 hour 45 mins. Excellent job with the replacement. Enjoyed the car wash. The waiting room was comfortable and clean. More