
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Helpful Teamwork Our salesman Roger Nicklaus was very attentive to all of our questions and was very detailed oriented. We appreciated his patience, especially when we Our salesman Roger Nicklaus was very attentive to all of our questions and was very detailed oriented. We appreciated his patience, especially when we brought the car back after two days and changed our mind and decided on the other car that we had been considering. Tyler Eubanks did our final paperwork quickly and efficiently.Thank you very much to the whole Bill Kay GMC team. More
Promised me new key my used Toyota Rav never got 2 1/2 month Promised me a new key dont trust any of them they all knew including Jeff who has not returned any of my phone calls totally unprofessional from this Promised me a new key dont trust any of them they all knew including Jeff who has not returned any of my phone calls totally unprofessional from this kind of dealer they all knew and none of them helped me DO NOT BUY a can’t from them truly put xxxxxxxx in a car dealership name!! More
Unparallel They were very accommodating to help me purchase and go over all my concerns. I would definitely buy from them again. They did everything they could t They were very accommodating to help me purchase and go over all my concerns. I would definitely buy from them again. They did everything they could to close the sale!😃 More
New car John Marcus helped me get into a car that fits my needs and listen to what wanted. I have leased from GM for 30 years. This is the first time I got a John Marcus helped me get into a car that fits my needs and listen to what wanted. I have leased from GM for 30 years. This is the first time I got a lease from the same salesman, John Marcus. More
The beat people Very professional sales people and a very informative and knowledgeable sales manager no pressure that made my new car purchase the best buying experi Very professional sales people and a very informative and knowledgeable sales manager no pressure that made my new car purchase the best buying experience Highly recommend More
Amazing service! With this being my first car purchase, Roger was very helpful and knew all the answers to my questions. Tyler was great explaining all the financial p With this being my first car purchase, Roger was very helpful and knew all the answers to my questions. Tyler was great explaining all the financial pieces! Overall great experience and would highly recommend! More
Thank you very very very much. We came in to Bill Kay just to browse after dinner and left with a Buick Encore. The process was smooth and everyone stayed an ho very very very much. We came in to Bill Kay just to browse after dinner and left with a Buick Encore. The process was smooth and everyone stayed an hour and a half after close to help us. Thank you! More

Let's get this done ASAP! Buying a car can be a painful experience. Salespeople back and forth with manager, then the paperwork, then the business manager gets a shot at you a Buying a car can be a painful experience. Salespeople back and forth with manager, then the paperwork, then the business manager gets a shot at you after a couple of hours to sell warranties. Roger sped through the mandatory paperwork and authorizations, and the business manager did NOT put the hard sell or find a reason to stall and keep us in the dealership - as my wife and I have experienced in the past. Recommend Bill Kay - and Roger Nicklaus - if you're in the market for a new or used car. More

Great experience We dealt with Roger Nicklaus. He treated us with professional grade and was very informative on the product. We felt we received a great price along We dealt with Roger Nicklaus. He treated us with professional grade and was very informative on the product. We felt we received a great price along with friendly treatment. Roger went beyond expectations by giving us his own floor mats from his personal car. (wife doesn't know) Enjoyed the sales experience including Ruben in finance. Thanks again! More
Great service as always. Came in for check engine light. Great service. Mike and Zack were very helpful as my service advisors. Zack checked and noticed I was still under the Came in for check engine light. Great service. Mike and Zack were very helpful as my service advisors. Zack checked and noticed I was still under the extended warranty. Which saved me some money. Thanks, Tim Lundin More