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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,490 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,490 reviews

September 10, 2019

GREAT EXPERIENCE!!! GEE MARCHBANKS was very professional and was extremely helpful my best experience buy in a car! Will tell family and friends. Excellent customer ser More

by A.T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Geleco Marchbanks
September 09, 2019

Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a More

by free2sangjams
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb , Tyler Eubanks, Jazmine Lopez, Mike Manning
September 07, 2019

Exceeded pretty high expectations I had the pleasure of meeting and purchasing a vehicle with Geleco “G” today. He was very knowledgeable, polite and efficient. His great personality m More

by Bia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Geleco Marchbanks
August 31, 2019

Awesome All Around My daughter and I went in to test drive my new Acadia and Roger was so helpful I ended up bringing my husband back the next day to get my new “baby”. More

by kelu739
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
August 28, 2019

Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More

by Nascar
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
August 28, 2019

Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More

by NONE3
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Mike Manning
August 27, 2019

Non patient salesman Tyler doesn't take the time to offer you better deals nor mention the perks that come with purchasing a vehicle from Bill Kay such as the free Sirius More

by athorpe_001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Eubanks
Sep 07, 2019 -

Bill Kay Buick GMC responded

Hello, we apologize Tyler did not effectively communicate the perks that come with purchasing a vehicle. There are many perks the come with purchasing a vehicle here such as free car washes for life, free loaner vehicles when you service here, 2 free oil changes and a GM Loyalty program. Please give us another opportunity to earn your business if you did not purchase a car yet. -Noel Rivera

August 26, 2019

Weird Thermostat I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be More

by jenniferberinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
August 26, 2019

awesome people. awesome service Thanks ZAC. Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able More

by pburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
August 26, 2019

Easy to work with Roger was just easy to work with. Very professional but laid back, price was fair. We’ve been going to this dealer for years for service and they’ve b More

by robertmauser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Roger Nicklaus, Mike Manning
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