Bill Kay Buick GMC

Everything was fine The service was completed as expected, without problems. The cost matched the estimate. I’m not one to give high marks for expected service. No proble The service was completed as expected, without problems. The cost matched the estimate. I’m not one to give high marks for expected service. No problems and I would take my car there again. Shout out to Brian who was helpful & professional! More

Great Service The staff knows what they are doing. Service is very helpful and honest. Waiting room is clean w free coffee and donuts. You even have access to the r The staff knows what they are doing. Service is very helpful and honest. Waiting room is clean w free coffee and donuts. You even have access to the remote control to switch up the tv if you are waiting alone More

4th car from Bill Kay Buick I just purchased my 4th Buick Enclave from Bill Kay Buick GMC. It’s a great dealership and I recommend Roger. Smooth and easy process as it should b I just purchased my 4th Buick Enclave from Bill Kay Buick GMC. It’s a great dealership and I recommend Roger. Smooth and easy process as it should be! More

Ed was a great Salesman. We reached out to Ed and he helped us find our SUV. Ed was a great Salesman!! Ruben in finance was also great - he worked quickly and efficiently. W We reached out to Ed and he helped us find our SUV. Ed was a great Salesman!! Ruben in finance was also great - he worked quickly and efficiently. We are so happy we chose Ed and Bill Kay. More

Return customer I got a GMC here a few years ago and the sales and service I received throughout the life of that vehicle is what brought me back. I was not disappoin I got a GMC here a few years ago and the sales and service I received throughout the life of that vehicle is what brought me back. I was not disappointed. The team was professional, knowledgeable and quick. More

Service On My Regal I have had my car serviced at Bill Kay on several occasions and have always been well pleased. Would recommend them to anyone. Thank you. I have had my car serviced at Bill Kay on several occasions and have always been well pleased. Would recommend them to anyone. Thank you. More

Great Service Your staff were professionals. They fixed my issues and even washed my vehicle. The work was completed I. A timely manner This has never been done be Your staff were professionals. They fixed my issues and even washed my vehicle. The work was completed I. A timely manner This has never been done before. Thank you More

Warranty work not performed by GM guidelines. Zackary Vaughan is not a Knowledgeable service advisor and would not recommend using him or bill Kay in general. I had a appointment for a recall on O Zackary Vaughan is not a Knowledgeable service advisor and would not recommend using him or bill Kay in general. I had a appointment for a recall on October 12th. The recall was taken care of how ever I had other issues with my transmission. None of my concerns were looked at are taken care of. The truck is still well within it’s powertrain warranty. GM has Many technical service bulletin (TSB) on most of its 8 speed transmission (Poor transmission there’s a reason they stopped useing them) but I asked to check and see it it had any updates. Zach told me no there is no updates. However GM had a brand new update released October 3..9 days before my appointment. I called bill Kay Chevy To see if they would cover the TSB for the transmission flush. It’s the so called fix for the sloppy hard shifts and torque converter shutter. Bill Kay Chevy said no it’s not covered and will cost $750-$800. I said that crazy it says right in the TSB Or GM’s website that it’s covered and Bill Kay said nope sorry it’s not. There were a few more issues but these are the main problems I had with bill Kay. I called ETTLESON GMC CADILLAC and the Service advisor knew all about the TSB and took care of the flush and the update To transmission free of charge. I would highly recommend ETTLESON. More

Quick and thorough I went in for some warrenty work and they found other problems with my vehicle. They did a good job at checking my car out. Great job! I went in for some warrenty work and they found other problems with my vehicle. They did a good job at checking my car out. Great job! More

Awesome expierience Very happy to have my used car purchase done with at this store. Roger and David were very helpful and did their best to obtain the vehicle that i l Very happy to have my used car purchase done with at this store. Roger and David were very helpful and did their best to obtain the vehicle that i liked it. More