
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Buick Enclave lease. We came in to return our top line 2016 Enclave, expecting that leasing another one would be too expensive. Our current lease payment was, we thought, We came in to return our top line 2016 Enclave, expecting that leasing another one would be too expensive. Our current lease payment was, we thought, unusually low. Thanks to G and others we left with a similar payment on a 2020 Enclave with all the features we liked on the 2016 model plus some new ones. More
Nice friendly staff The staff was very friendly and helpful I would recommend to anyone in the market Mike lugowski is extremely helpful and would not go to any other dea The staff was very friendly and helpful I would recommend to anyone in the market Mike lugowski is extremely helpful and would not go to any other dealership. More
Routine Service Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean but noisy. A lot of employees having personal conversations in the area. This cost the fifth star in this review. More
GREAT EXPERIENCE!!! GEE MARCHBANKS was very professional and was extremely helpful my best experience buy in a car! Will tell family and friends. Excellent customer ser GEE MARCHBANKS was very professional and was extremely helpful my best experience buy in a car! Will tell family and friends. Excellent customer service.Thanks Gee!!!!! More
Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours and had to pay za taxi to get home and then bum a ride for $20 which was too much for one day for a newly purchased vehicle. Nonetheless it’s still too early to judge how good or bad the service is. More
Exceeded pretty high expectations I had the pleasure of meeting and purchasing a vehicle with Geleco “G” today. He was very knowledgeable, polite and efficient. His great personality m I had the pleasure of meeting and purchasing a vehicle with Geleco “G” today. He was very knowledgeable, polite and efficient. His great personality made the sometimes exhausting experience of purchasing a vehicle stress free and actually enjoyable. He took the time actually listen to MY needs and what was important to ME! More

Awesome All Around My daughter and I went in to test drive my new Acadia and Roger was so helpful I ended up bringing my husband back the next day to get my new “baby”. My daughter and I went in to test drive my new Acadia and Roger was so helpful I ended up bringing my husband back the next day to get my new “baby”. Everyone at Bill Kay, especially Roger, was quick and courteous. Great experience to match my great new car!! More
Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More
Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More
Non patient salesman Tyler doesn't take the time to offer you better deals nor mention the perks that come with purchasing a vehicle from Bill Kay such as the free Sirius Tyler doesn't take the time to offer you better deals nor mention the perks that come with purchasing a vehicle from Bill Kay such as the free Sirius XM trial, free oil changes etc. More