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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,523 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,523 reviews

September 15, 2019

Buick Enclave lease. We came in to return our top line 2016 Enclave, expecting that leasing another one would be too expensive. Our current lease payment was, we thought, More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Geleco Marchbanks
September 14, 2019

Nice friendly staff The staff was very friendly and helpful I would recommend to anyone in the market Mike lugowski is extremely helpful and would not go to any other dea More

by rodney.coats
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lugowski, Jeff Schunk, Ruben Lobera
September 11, 2019

Routine Service Made appt on-line with GMC app. Was easy. Received follow-up & reminder notices. Service was completed ahead of estimated time. Waiting area was clean More

by g.keating
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
September 10, 2019

GREAT EXPERIENCE!!! GEE MARCHBANKS was very professional and was extremely helpful my best experience buy in a car! Will tell family and friends. Excellent customer ser More

by A.T.
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Geleco Marchbanks
September 09, 2019

Not sure of how good the service is. To soon to tell. Our car was diagnosed but the issue wasn’t found. However we got charged $30+ dollars for a tire to bE plugged and we were without a car for 6 hours a More

by free2sangjams
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb , Tyler Eubanks, Jazmine Lopez, Mike Manning
September 07, 2019

Exceeded pretty high expectations I had the pleasure of meeting and purchasing a vehicle with Geleco “G” today. He was very knowledgeable, polite and efficient. His great personality m More

by Bia
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Geleco Marchbanks
August 31, 2019

Awesome All Around My daughter and I went in to test drive my new Acadia and Roger was so helpful I ended up bringing my husband back the next day to get my new “baby”. More

by kelu739
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
August 28, 2019

Excellent Zack was very professional and we are very satisfied with the service we received on our GMC Acadia. Will come back to service the car in the future. More

by Nascar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
August 28, 2019

Always get the Quality Service I could expect! Have been very satisfied with my 14+ year old car, and still running well! Have kept potential problems to a very minimum so far. Thanks More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson, Mike Manning
August 27, 2019

Non patient salesman Tyler doesn't take the time to offer you better deals nor mention the perks that come with purchasing a vehicle from Bill Kay such as the free Sirius More

by athorpe_001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Eubanks
Sep 07, 2019 -

Bill Kay Buick GMC responded

Hello, we apologize Tyler did not effectively communicate the perks that come with purchasing a vehicle. There are many perks the come with purchasing a vehicle here such as free car washes for life, free loaner vehicles when you service here, 2 free oil changes and a GM Loyalty program. Please give us another opportunity to earn your business if you did not purchase a car yet. -Noel Rivera

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