Bill Kay Buick GMC

Weird Thermostat I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be I called Mike because my AC wasn’t working. But when I brought it in, I told him that my car thought it was -25*F. I told Mike I thought it might be electrical. He agreed with me. They ran a test and determined that the electrical panel should be replaced and didn’t waste time checking the AC. They fixed it quickly and I’ve had no issues since. I really want to Thank Mike for listening to me and not running tests that didn’t need to be done! More

awesome people. awesome service Thanks ZAC. Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able Easy to get appointment. Clean quality location. Text updates were on the spot and the service was perfect. This was the second time Zac has been able to take care of my truck on short notice. More

Easy to work with Roger was just easy to work with. Very professional but laid back, price was fair. We’ve been going to this dealer for years for service and they’ve b Roger was just easy to work with. Very professional but laid back, price was fair. We’ve been going to this dealer for years for service and they’ve been great and that was the initial reason for buying there. More

Got The Car I Wanted I spoke initially with Roger and told him I was looking for a new car but didn't know if I wanted a 2019 Buick Encore or the 2019 Buick Envision. Spac I spoke initially with Roger and told him I was looking for a new car but didn't know if I wanted a 2019 Buick Encore or the 2019 Buick Envision. Space was the issue for me since I have a small one car garage, Roger offered to let me take the Encore home and use it for a day to see if not only the size of the car, but also the cargo capacity fit my needs. .As it turned out, the Encore's cargo space was too small for the items I frequently need to transport. So I then targeted the Envision. Again Roger let me take that car home for the same trial test. The Envision turned out to be a perfect fit for all my needs in addition to it having most of all the accessories I wanted. Plus it handles very well on not only regular streets but also in tollway driving. With all of my back and forth changes as to which car I wanted, Roger was always understanding, patient, and very helpful. I never felt rushed or pushed into making a selection. I really appreciate all of the personal attention he provided me. More

Great experience! Had a great experience with Bill Kay Buick GMC. Was able to get exactly what I wanted and I didn’t feel like I was being hassled or bombarded with cal Had a great experience with Bill Kay Buick GMC. Was able to get exactly what I wanted and I didn’t feel like I was being hassled or bombarded with calls and emails. They held true to every single thing they said. I would highly recommend this dealership. Worked with Roger and he was amazing! Shannon More

Great Truck and Sales Team I found a great truck online and living in the west, was uncertain if the transaction would be smooth and worth the effort. I was contacted by Roger N I found a great truck online and living in the west, was uncertain if the transaction would be smooth and worth the effort. I was contacted by Roger Nicklaus who was very attentive, answered all my questions and made my purchase easy. Roger volunteered to pick me up at the airport to expedite the sale. Overall, everyone in the dealership was great and everything explained. I'd recommend the dealership for anyone local or long distance. More

Part did not work Need $$$ one I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. I waited for part to arrive. Part did not work. Will need to order a more expensive part. Stiil deciding if I want want work done. More

Good service Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. Always good service and friendly. Ready to talk about other things needing to be done to keep car working well. Would recommend to any others. More

Excellent Always honest and fair. I have worked with this business since 2002 and have found the experience to be favorable. Hopefully this is enough words. Always honest and fair. I have worked with this business since 2002 and have found the experience to be favorable. Hopefully this is enough words. As this was kicked back to me because of insufficient word count - please be advised the next commentary will contain NO Word Count. thank you. As an aside - I vote with my wallet and to date am very pleased with the relationship and service provided by Mike Manning at the referenced dealership. More

Easy breezy and no delay at Bill Kay! The entire staff was not only helpful and friendly but extremely informative and quite communicative along the way as the job was completed. I would The entire staff was not only helpful and friendly but extremely informative and quite communicative along the way as the job was completed. I would highly recommend them to anybody who needs to buy a new car or service one. More