Bill Kay Buick GMC

Battery kept dying I brought my car in for a battery that was dying every time I turned the car off. The battery was only 18 months old. Mike tester my car, found that I brought my car in for a battery that was dying every time I turned the car off. The battery was only 18 months old. Mike tester my car, found that the battery was bad, and replaced it under warranty. He also took care of my oil change while I was there. I was out in 90 minutes. Great service! Thank you! More

Great experience! Everyone was helpful and patient. We love our new car! Good deal, can't wait for first road trip! Trading our car in was very easy!! Everyone was helpful and patient. We love our new car! Good deal, can't wait for first road trip! Trading our car in was very easy!! More

Excellent service Roger was phenomenal throughout the process of selecting and purchasing a vehicle. He was straight forward and honest, did not try and hide anything f Roger was phenomenal throughout the process of selecting and purchasing a vehicle. He was straight forward and honest, did not try and hide anything from me about the car or prices. He made the purchasing process go smooth and simple. More

Not recommended - So called "OEM" towing hitch needs welding at the outlet plate; - Missing "SV" letters on tail gate; - Left back wheel lug bolt broken during serv - So called "OEM" towing hitch needs welding at the outlet plate; - Missing "SV" letters on tail gate; - Left back wheel lug bolt broken during service, and lug nut with broken bolt inside left in the center console; I emailed collision center regarding this issue and no answer. The only reason that i took my truck to "Bill Kay" was that it is a Nissan dealership and i was hopping for best service. Unfortunately I regret my decision. More

Quick and easy I have been looking for a used Bolt EV for a while. Mike was my sales man and later Roger had to close the deal as Mike had a doctor apointment. The I have been looking for a used Bolt EV for a while. Mike was my sales man and later Roger had to close the deal as Mike had a doctor apointment. The car was priced right and they allowed me to do a 24 hour test as I needed to make sure it can do the cycle I need it for. Once I made sure that the car will do what I wanted, the rest was super easy and not lengthy at all. Both Mike and Roger were very professional and polite and made sure that I would get what I needed in a very timely manner. They were also excellent following up on my business. Tyler in the finance department was also very good to work with. He is excellent at what he does and his level of professionalism to the top of the charts. The car had some decals in the windshield and when they brought the car back without them and we were setting up onstar Roger and I noticed a crack in the windshield. Roger immediately owned to it and took pictures. Very professional and honest deal. I would recommend this dealer every time. More

Service on a new car. First service issue on my new car purchased last August. Was completed in a timely and expert manner..Thank you! The Car wash when service completed w First service issue on my new car purchased last August. Was completed in a timely and expert manner..Thank you! The Car wash when service completed was greatly appreciated. More

I got the truck I wanted. My husband and I saw the 2019 GMC terrain denali on line and had to have it. We didn't have much money to put down and not the top notch credit. We sa My husband and I saw the 2019 GMC terrain denali on line and had to have it. We didn't have much money to put down and not the top notch credit. We said to each other we might not get it but we went in on Friday at 7pm and the close at 9. We was greeted by Gee. He took some information from us and worked his magic. We returned on Saturday evening at 7:30 pm and at around 9pm we drove the truck home. Gee made it happened. Thank you! More

Roger Nicklaus is the very good person, very easy to talk too. I like that the dealership will give you 1 year maintenance on the vehicle. Nicklaus is the very good person, very easy to talk too. I like that the dealership will give you 1 year maintenance on the vehicle. More

Dishonest; an unethical company I bought a new car from this company. I have pointed out issues with the car for 5 years. Now that warranty has expired, they pointed out the EXACT I bought a new car from this company. I have pointed out issues with the car for 5 years. Now that warranty has expired, they pointed out the EXACT thing I have complained about since the car was a year old!!! I will contact BBB to understand whether the issue is GMC or Bill Kay. Also told my wife the car needed $2100 in repairs when another shop charged $775. As expected, not only changed tune after warranty but also took advantage of female. More