
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing service Zack facilitate fast and amazing dent repair I can't even see where the dents used to be. I will definitely be bringing my vehicle back for all futur Zack facilitate fast and amazing dent repair I can't even see where the dents used to be. I will definitely be bringing my vehicle back for all future service. More
Tires We paid $60,000.00 dollar truck I’ve had to replace 2 tires, fix 2 flats. That’s xxxxxxxx!!! No one gives a xxxx ! You guys say it is road hazards !! We paid $60,000.00 dollar truck I’ve had to replace 2 tires, fix 2 flats. That’s xxxxxxxx!!! No one gives a xxxx ! You guys say it is road hazards !!! I’m a service manager for Mack trucks, been in the business over34 years!!!! Never seen what horse xxxx these tires have been. We called GMC basically, told us to pound sand!!!!!! So you people SUCK!!!! I will have to buy my own new tires but I will never buy another GMC vehicle! Salesman was good guy but he can only do so much for the customer after the sale. Nasir Nasir More
Mike my salesman was very respectful and courteous Everyone was top-notch that I dealt with and they work with me to get the car and pricing I needed hope I get the service out of my car as I did at th Everyone was top-notch that I dealt with and they work with me to get the car and pricing I needed hope I get the service out of my car as I did at the dealership More

Easy to work with!! Roger was great to work with. Payed attention to our needs an was very detail oriented. Have purchased several new vehicles from the Bill Kay dealersh Roger was great to work with. Payed attention to our needs an was very detail oriented. Have purchased several new vehicles from the Bill Kay dealerships and this experience with Roger rates very high on sales representatives we have worked with Push and Mike made finalizing the deal very easy👌. More
Canyon fan Easy and fair transaction. Enjoyable experience. The best part was that they met the advertised sales price unlike other dealers who get you in the d Easy and fair transaction. Enjoyable experience. The best part was that they met the advertised sales price unlike other dealers who get you in the dealership based ona sales price only to find out the price was based rebates that no one could qualify for Again quick and fair transaction More
Unpleasantly surprised I have always heard about dealerships that were underhanded. Selling the “clear coat”. We came in to purchase a car listed for $13k and by the time w I have always heard about dealerships that were underhanded. Selling the “clear coat”. We came in to purchase a car listed for $13k and by the time we got the numbers , the out the door price was close to $19k. Adding service package and some interior protection plan on top of the cost was unexpected and disappointing especially once we were told the $995 interior protection couldn’t be removed. John marcos was a great salesperson just doing what he was told. Also, several managers just spoke to me and made wife few invisible and it was a car for her. it was almost a clinic for how not to sell. More
Customer Service Excellent customer service. Mike Manning is very professional,friendly, and helpful. My vehicle was checked and serviced and ready well ahead of prom Excellent customer service. Mike Manning is very professional,friendly, and helpful. My vehicle was checked and serviced and ready well ahead of promised scheduled time. I will continue to use Bill Kay Buick in the future. More
Excellent Always keep going back because of great service and price plus great cars, pleasure every time I go in, treated with respect every time I am there Always keep going back because of great service and price plus great cars, pleasure every time I go in, treated with respect every time I am there More
Friendly and very personable The financial manager, the other manager in the back, and a whole host of people make sure that you are listened to and taken care of. They go over al The financial manager, the other manager in the back, and a whole host of people make sure that you are listened to and taken care of. They go over all the paperwork and also set up a time to get your car. They are not pushy. I was happy and impressed with their assistance including Raul and Roger and the salesman with the beard.....he was really helpful. More
Great Experience at Bill Kay Buick While I was in having our car serviced I looked at the used car lot and found a nice Chevy Impala. I had been looking for a 2nd car but wasn't plannin While I was in having our car serviced I looked at the used car lot and found a nice Chevy Impala. I had been looking for a 2nd car but wasn't planning a purchase that day. After finding such a nice car in my price range I knew that was the car for me. Everyone that helped me out was nothing but friendly and professional . I would highly recommend Bill Kay Buick for there sales and service departments. H.Tompkins More