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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,530 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,530 reviews

June 24, 2019

Broken down from out of town. My transmission gave out towing a trailer whilst visiting from Minnesota. I can’t say enough how fantastic I was treated and taken care of. The guy More

by Turck097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
June 22, 2019

Scratch Repair I brought my car into the body shop today because the clear coat was scratched on one of my doors. I didn't have an appointment, but Wayne was very fr More

by kellyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vitro
June 22, 2019

Great pricing and easy to deal with. I stopped in to look and see if the prices were as good as advertised. Unlike a different GMC dealer in the area they honored their pricing and were g More

by rverdun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Nicklaus
June 18, 2019

Very good dealer Easy to work with. Mike Lugowski is a very good sales to work with. He introduced everything related to the car which helped me make the decision. More

by Elliot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Solis, Mike Lugowski, Michael Pinnelli, Push Singh
June 13, 2019

Mostly pressure free buying expierence Ed Jones did an excellent job walking me through the car buying process with lots of information and zero pressure. I felt he wanted to work within my More

by bdbollow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Ed Jones, Jeff Schunk
June 12, 2019

Buying a car made pleasant I found the everyone I encountered to be very helpful and knowledgeable. Their being pleasant and friendly made process very smooth. I found them to More

by bosbornelk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Roger Nicklaus, Jeff Schunk
June 12, 2019

Horrible customer service, vague explanations I received horrible service, I was overly charged for a quick fix issue. I wouldn’t recommend to anyone. Lied that Madhur is the manager. More

by Bmir
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zack Vaughan, Madhur Bawa
June 05, 2019

Fast Service The trunk release on the inside of the car stop working, The serviceman ordered the replacement part and called me right away to (less than a week) to More

by dJbecton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
May 29, 2019

GM Vibration on new Vehicle Brought in new vehicle for a vibration felt in steering column felt more often during first 800 to 1k miles, last 100 miles didn't feel as often. Wan More

by dcpjr007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zack Vaughan
May 29, 2019

Service Had my 50k service done and fixed my mirror sensor system. Also had my rear window fixed because it would not go down. Service was performed timely More

by Jim12335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madhur Bawa
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