Bill Kay Buick GMC

Fast Service The trunk release on the inside of the car stop working, The serviceman ordered the replacement part and called me right away to (less than a week) to The trunk release on the inside of the car stop working, The serviceman ordered the replacement part and called me right away to (less than a week) to schedule an appointment. The technical was efficient and installed the part in no time. I am pleased that now I can open the trunk from inside the car, More

GM Vibration on new Vehicle Brought in new vehicle for a vibration felt in steering column felt more often during first 800 to 1k miles, last 100 miles didn't feel as often. Wan Brought in new vehicle for a vibration felt in steering column felt more often during first 800 to 1k miles, last 100 miles didn't feel as often. Wanted to get in, so that we have it formally recorded in the files. Tech couldn't reproduce it, but found that front tire were slightly out of balance. Added weights to get back into balance. Still need to drive some more to prove out of this was the issue or something else. More

Service Had my 50k service done and fixed my mirror sensor system. Also had my rear window fixed because it would not go down. Service was performed timely Had my 50k service done and fixed my mirror sensor system. Also had my rear window fixed because it would not go down. Service was performed timely and correct. More

Overall a Good Day! My salesman, Gee , was very helpful to me as an older single female who was buying her first "new" car in thirteen years. The whole process was smooth My salesman, Gee , was very helpful to me as an older single female who was buying her first "new" car in thirteen years. The whole process was smooth as silk. I now have a 2015 Encore that is as clean, low mileage and very much fun to drive. I am happy that I picked Bill Kay for my car purchase. More

Came in to look at a GMC Acadia. Met Roger Nicklaus. Just felt very comfortable with him. He was honest, helpful and humorous. Although there was a lot of negotiation regarding the ne Met Roger Nicklaus. Just felt very comfortable with him. He was honest, helpful and humorous. Although there was a lot of negotiation regarding the new vehicle, he was patient and we came up with a winning deal for both of us. We also would like to mention Michael Pinnelli. Although he showed us all the benefits to of the Mechanical Repair Service Contracts, we will consider it at another time. He didn't try to make us feel bad as a result of our decision. The conversation was friendly and we talked about his hobbies and ours. More

1st oil change It was my first oil and tire rotation on my new car, got the time I wanted took well under an hour and didn’t cost anything, and car came back washed- It was my first oil and tire rotation on my new car, got the time I wanted took well under an hour and didn’t cost anything, and car came back washed-it was great! More

Positive experience, very excellent customer service Accommodating shuttle service, excellent customer service. First time customer, I would recommend Bill Kay GMC to everyone. Very clean accommodations Accommodating shuttle service, excellent customer service. First time customer, I would recommend Bill Kay GMC to everyone. Very clean accommodations, friendly employees who are very helpful. More

Nancy’s new car I really love my new car. Roger Nicolas was great helping along the purchase process. The price was great. When Mike wasn’t available Roger helped I really love my new car. Roger Nicolas was great helping along the purchase process. The price was great. When Mike wasn’t available Roger helped me through the purchase process More

Great Experience! The staff at Bill Kay did an outstanding job! Everyone there was courteous and professional. Their professionalism made my buying experience first r The staff at Bill Kay did an outstanding job! Everyone there was courteous and professional. Their professionalism made my buying experience first rate! Thanks to everyone at Bill Kay GMC. More

Very helpful Ed Jones is great. Highly recommend working with him. Very clean dealership. Made the whole car buying process, which can be stressful for some, a gre Ed Jones is great. Highly recommend working with him. Very clean dealership. Made the whole car buying process, which can be stressful for some, a great experience More