
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Overall a Good Day! My salesman, Gee , was very helpful to me as an older single female who was buying her first "new" car in thirteen years. The whole process was smooth My salesman, Gee , was very helpful to me as an older single female who was buying her first "new" car in thirteen years. The whole process was smooth as silk. I now have a 2015 Encore that is as clean, low mileage and very much fun to drive. I am happy that I picked Bill Kay for my car purchase. More
Came in to look at a GMC Acadia. Met Roger Nicklaus. Just felt very comfortable with him. He was honest, helpful and humorous. Although there was a lot of negotiation regarding the ne Met Roger Nicklaus. Just felt very comfortable with him. He was honest, helpful and humorous. Although there was a lot of negotiation regarding the new vehicle, he was patient and we came up with a winning deal for both of us. We also would like to mention Michael Pinnelli. Although he showed us all the benefits to of the Mechanical Repair Service Contracts, we will consider it at another time. He didn't try to make us feel bad as a result of our decision. The conversation was friendly and we talked about his hobbies and ours. More
1st oil change It was my first oil and tire rotation on my new car, got the time I wanted took well under an hour and didn’t cost anything, and car came back washed- It was my first oil and tire rotation on my new car, got the time I wanted took well under an hour and didn’t cost anything, and car came back washed-it was great! More
Positive experience, very excellent customer service Accommodating shuttle service, excellent customer service. First time customer, I would recommend Bill Kay GMC to everyone. Very clean accommodations Accommodating shuttle service, excellent customer service. First time customer, I would recommend Bill Kay GMC to everyone. Very clean accommodations, friendly employees who are very helpful. More
Nancy’s new car I really love my new car. Roger Nicolas was great helping along the purchase process. The price was great. When Mike wasn’t available Roger helped I really love my new car. Roger Nicolas was great helping along the purchase process. The price was great. When Mike wasn’t available Roger helped me through the purchase process More
Great Experience! The staff at Bill Kay did an outstanding job! Everyone there was courteous and professional. Their professionalism made my buying experience first r The staff at Bill Kay did an outstanding job! Everyone there was courteous and professional. Their professionalism made my buying experience first rate! Thanks to everyone at Bill Kay GMC. More
Very helpful Ed Jones is great. Highly recommend working with him. Very clean dealership. Made the whole car buying process, which can be stressful for some, a gre Ed Jones is great. Highly recommend working with him. Very clean dealership. Made the whole car buying process, which can be stressful for some, a great experience More
Only place I go for service it is ALWAYS excellent Service is excellent staff is excellent and it is always an excellent experience.excellen service and facility. Staff very polite they keep you inform Service is excellent staff is excellent and it is always an excellent experience.excellen service and facility. Staff very polite they keep you informed great experience More
Consistently excellent service Mike Manning and the service team provide excellent service for my Buick, whether for a routine oil change or more complicated work. I'm happy to reco Mike Manning and the service team provide excellent service for my Buick, whether for a routine oil change or more complicated work. I'm happy to recommend them. More
Good experience The vehicle presented very nicely. It was cleaned well and polished, ready for a showroom. Look forward to return business. Good job to all involved The vehicle presented very nicely. It was cleaned well and polished, ready for a showroom. Look forward to return business. Good job to all involved More