
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Good experience The vehicle presented very nicely. It was cleaned well and polished, ready for a showroom. Look forward to return business. Good job to all involved The vehicle presented very nicely. It was cleaned well and polished, ready for a showroom. Look forward to return business. Good job to all involved More

Excellent staff I stopped in for a look at news cars since my Buick is 17 years old. Roger,a salesman asked if I was interested in a specific vehicle and of course sa I stopped in for a look at news cars since my Buick is 17 years old. Roger,a salesman asked if I was interested in a specific vehicle and of course said just looking. I explained I had concerns with the new vehicles and all the technology. Roger said it’s easy let me show you. I looked at an Encore then a Terrain. He took me on a test drive and realized this new technology is great. I was actually very comfortable in the Terrain. Noel the general manager asked how it went and I said great. I then met Jeff the sales manager who got paperwork started. Once approved I then met Mike in F&I. The entire experience was great and a very personable staff made it easy. More
Friendly, helpful and efficient All the guys are very friendly, go out of their way to be helpful and provide great service. They gave me a loaner when I expressed concern over the All the guys are very friendly, go out of their way to be helpful and provide great service. They gave me a loaner when I expressed concern over the length of time I’d be without the car which was very helpful- More
Great people to do business with! I bought my GMC from another dealer but after dealing with the other dealership I will only use Bill Kay GMC. Always pleasant, helpful and always I bought my GMC from another dealer but after dealing with the other dealership I will only use Bill Kay GMC. Always pleasant, helpful and always delivered as promised. Top notch service! More
Amazing service Zack and the techs had me in and out with lightning speed and amazing quality. Will definitely recommend them to all my friends for their service nee Zack and the techs had me in and out with lightning speed and amazing quality. Will definitely recommend them to all my friends for their service needs. More
Great to work with Mike L. was great to work with, he made the process of purchasing the car very easy. He was friendly and not pushy like you often find with many sales Mike L. was great to work with, he made the process of purchasing the car very easy. He was friendly and not pushy like you often find with many salesmen. He even went so far as to follow home so I could drop off my rental and give me a ride back to the dealership so I could drive my new car home. More
Easy and Fast Experience - Satisified I had a specific new car VIN picked out already from their website, after doing lots of research and test drives, so my experience was probably quicke I had a specific new car VIN picked out already from their website, after doing lots of research and test drives, so my experience was probably quicker then usual. I knew exactly what I wanted so it came down to making sure the car was accurately described, acceptable and agreeing on price. The whole team from start to finish here was very helpful, patient and accommodating. Again, I knew what I wanted and wasn't pressured into changing my mind or upselling me to something else, that was really appreciated. We worked together and I feel I walked away with a fair deal for the car I wanted. I'll also call out the porters did a great job shining it up for me too. It was a good, direct to the point experience and I would recommend. More
Real down to earth Went there to get a dependable car for my family came out with what I needed in more. My wife was so happy now we have a great car at a great price Went there to get a dependable car for my family came out with what I needed in more. My wife was so happy now we have a great car at a great price More
Quick and easy Staff was very friendly and easy to deal with. Very knowledgeable and didn’t waste time. I would do business with them again and old definitely recomm Staff was very friendly and easy to deal with. Very knowledgeable and didn’t waste time. I would do business with them again and old definitely recommend them to others. More
Polite, quick, satisfied. Always enjoyable dealing with the service group. Quick, efficient, pleasant. Basically in & out with a smile. Environment clean, neat & comfortable. H Always enjoyable dealing with the service group. Quick, efficient, pleasant. Basically in & out with a smile. Environment clean, neat & comfortable. Have enjoyed the service & frankly have come to expect the same each time. Did not disappoint. More