Bill Kay Buick GMC

GREAT Salesperson was great...Mike Lugowski explained everything in detail to us from the actual car info & paperwork which needed to be filled out. But, i Salesperson was great...Mike Lugowski explained everything in detail to us from the actual car info & paperwork which needed to be filled out. But, if we had any questions that Mike was unsure of, he immediately obtained the proper info for us. Our sales experience was pleasant, to say the least. We enjoyed working through this sale with Mike since he was knowledgeable, thorough, & didn't pressure us like some salespersons do. Mike Pinnelli was pleasant & very thorough as well. We don't believe we ever actually met Jeff Schweinert - we assume that he was in the background helping with the purchase price & all. The car purchase procedure was longer than we remembered, but of course, there's so much more paperwork to deal with now these days. Thank you. More

2016 Toyota Camry Was a great experience, Mike L. was very helpful and was able to assist me in leaving the lot with the intended vehicle along with providing excellent Was a great experience, Mike L. was very helpful and was able to assist me in leaving the lot with the intended vehicle along with providing excellent customer service and working with his management team to provide me with the best possible deal. More

Great job, Herb the sales person was excellent. All done quickly and good explanations. Love the car. Appreciate follow ups from Jazmine. Love the car. job, Herb the sales person was excellent. All done quickly and good explanations. Love the car. Appreciate follow ups from Jazmine. Love the car. More

Friendly Reliable Service Bill Kay promptly and properly sends communication and genuinely cares about your business. They were very helpful in Downer's Grove. Everything in th Bill Kay promptly and properly sends communication and genuinely cares about your business. They were very helpful in Downer's Grove. Everything in the vehicle is so clean and smooth. I love my new vehicle and so thankful Bill Kay Buick GMC came through for me. Thank you Jazmine, John, and Roger for all of your help. Can't wait to purchase our next vehicle with you in the future! More

John Marcus told us that he works for us and will do his bes I usually never fill out reviews or surveys. This one I wanted to do because the sales rep John Marcus is a great salesman. The entire buying experien I usually never fill out reviews or surveys. This one I wanted to do because the sales rep John Marcus is a great salesman. The entire buying experience was a pleasant one. In the past, car buying wasn't pleasant. The experience of buying a car at Bill Kay and the salesman John Marcus, will bring us back for a future car purchase and I will recommend Bill Kay to everyone I know. JOHN WAS HONEST, NOT PUSHY, AND LISTENED TO WHAT I WAS LOOKING FOR. More

An Easy Task I dreaded negotiating for and buying a new car. Herb Brooks and the rest of the staff helped to make the process painless. I look forward to returning I dreaded negotiating for and buying a new car. Herb Brooks and the rest of the staff helped to make the process painless. I look forward to returning to get help maintaining my new car More

Mike is awesome Mike is always great when I have issues with my vehicle. He’s very informative and willing to help. I appreciate his service every time. Mike is always great when I have issues with my vehicle. He’s very informative and willing to help. I appreciate his service every time. More

Great first time buying experience Raúl was extremely helpful and friendly. He made the car buying experience easy and quick. He answered any and all questions I had as well as walked m Raúl was extremely helpful and friendly. He made the car buying experience easy and quick. He answered any and all questions I had as well as walked me through the entire process. I definitely had a great experience with Raúl, and will recommend this dealship to anyone in the market for a vehicle. More