Bill Kay Buick GMC

New Car Buying Experience Our salesman Roger Nicklaus provided excellent customer service during our car purchase. We had many questions regarding the purchase of our new Buick Our salesman Roger Nicklaus provided excellent customer service during our car purchase. We had many questions regarding the purchase of our new Buick Enclave and he was very patient, knowledgeable and provided detailed information on the vehicle. We are pleased with our experience at Bill Kay Buick/GMC Downers Grove, IL. More

Happy customer Thank you to the sales staff for your customer service before and after the sale. I appreciate your follow up after the sale. Thanks again! Thank you to the sales staff for your customer service before and after the sale. I appreciate your follow up after the sale. Thanks again! More

Friendly Service Roger was fantastic to work with. From start to finish, everything went very smoothly. I never felt pressured at their dealership. By far, the best ex Roger was fantastic to work with. From start to finish, everything went very smoothly. I never felt pressured at their dealership. By far, the best experience I have had when buying a car. More

Bad service I usually get great service here but recently had a bad experience. I waited an hour and a half for an oil change. I never received a checklist of wha I usually get great service here but recently had a bad experience. I waited an hour and a half for an oil change. I never received a checklist of what was inspected. I find this helpful to know what on my car may need to be replaced soon. And I had my bumper replaced due to a collision and specifically asked for my car to not be washed because of the new paint and they washed my car anyway. More

Excellent I came in to view and test drive a car that I saw online, it just sold within minutes of my arrival. They had an identical car but different color and I came in to view and test drive a car that I saw online, it just sold within minutes of my arrival. They had an identical car but different color and year older and with lower miles. After a little negotiating...We closed the deal. Extremely happy with my entire experience. This is my second car bought from Bill Kay Dealerships.... I will eventually be back when I need another car.....Thanks again More

Great Customer Service Tyler was amazing. He was very kind and patient and worked hard to find the right vehicle for me. He thrived on making me happy and satisfied with my Tyler was amazing. He was very kind and patient and worked hard to find the right vehicle for me. He thrived on making me happy and satisfied with my purchase. I love my new Terrain More

Satisfied I come for an oil change & feel that they do a thorough check of my car. I feel I get an honest checkup & wouldn't hesitate to recommend them. I come for an oil change & feel that they do a thorough check of my car. I feel I get an honest checkup & wouldn't hesitate to recommend them. More

Fast and responsive Mike L. was extremely helpful and knowledgeable. Purchasing our car move forward quickly and smoothly because of him. It was a pleasure working with M Mike L. was extremely helpful and knowledgeable. Purchasing our car move forward quickly and smoothly because of him. It was a pleasure working with Mike! More

Excellent service I have nothing really to add except I've had good luck with your service department. Very good and no problem. I Would recommend to a friend or fami I have nothing really to add except I've had good luck with your service department. Very good and no problem. I Would recommend to a friend or family. More