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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,490 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,491 reviews

February 02, 2019

Nice experience It has been a while since we bought a car and had a good experience with the people there. Tom answered all our questions and everyone was pleasant t More

by nunorox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Tom Keane, Michael Pinnelli, James Baack
January 31, 2019

Professional staff, clean dealership I like going to Bill Kay because they are always profesional and courteous. The showroom and waiting area are clean and comfortable. You should go the More

by wpennyco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ruffalo
January 29, 2019

Went in for an oil change everything went smoothly. It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also ga More

by Al 1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lugowski
January 28, 2019

best service rep Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours More

by johnwright292973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 28, 2019

It was a very good experience. Overall the new car experience was good. The sales man was very knowledgeable answered all my questions. The paperwork was very time consuming. The fi More

by pilgrim.ed.1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Tom Keane, Mike Lugowski, Michael Pinnelli
January 27, 2019

New tire Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in More

by LADYBG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Manning, Chris Ruffalo
January 26, 2019

Simply terrific!! I have never been to Bill Kay. You never know what you’re going to get when you go into a dealership. The sales manager came out and introduced me t More

by marklasanska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Rivera, Tom Keane, Michael Pinnelli
January 26, 2019

Great Service I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous t More

by MsFox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Manning
January 25, 2019

Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More

by hstover2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Otten
January 24, 2019

Bunch of useless liars Talked me into buying extended warranty, two actually for 8 years on a brand new truck. Now the truck is sold after only 3 years of driving, trying to More

by UncleSam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Noel Rivera, Tyler Eubanks, Michael Pinnelli, James Baack
Jan 24, 2019 -

Bill Kay Buick GMC responded

Hello UncleSam, My name is Noel and I'm the General Sales Manager. Please email me at noel@billkaybuickgmc.com so I can rectify this immediately. I have no way of helping unless I know who you are.

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