
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Nice experience It has been a while since we bought a car and had a good experience with the people there. Tom answered all our questions and everyone was pleasant t It has been a while since we bought a car and had a good experience with the people there. Tom answered all our questions and everyone was pleasant to deal with. More
Professional staff, clean dealership I like going to Bill Kay because they are always profesional and courteous. The showroom and waiting area are clean and comfortable. You should go the I like going to Bill Kay because they are always profesional and courteous. The showroom and waiting area are clean and comfortable. You should go there for your service needs. More
Went in for an oil change everything went smoothly. It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also ga It's a great dealership to work with both service and sales. We got a fair price on the car actually we got a very good price on the car. They also gave us two free oil changes when we purchased the car. More
best service rep Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours Went in for a oil change .threw them a curve ball and asked them to do a coolant flush too and was out of there in ynder 2 hours More
It was a very good experience. Overall the new car experience was good. The sales man was very knowledgeable answered all my questions. The paperwork was very time consuming. The fi Overall the new car experience was good. The sales man was very knowledgeable answered all my questions. The paperwork was very time consuming. The finance manager was very good, helpful, and pleasant to speak with. More
New tire Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in Service man chris was so nice. He knew i was in a hurry and had it done so quickly. Great job Plus a clean car too Mile also has helped me in the past. With the same great service More
Simply terrific!! I have never been to Bill Kay. You never know what you’re going to get when you go into a dealership. The sales manager came out and introduced me t I have never been to Bill Kay. You never know what you’re going to get when you go into a dealership. The sales manager came out and introduced me to Tom Keane. I told him I was interested in an Acadia, and he took it from there. He was very Knowledgeable and helpful in every way possible. He definitely took the time to answer all my questions and to inform me on all aspects of the Acadia. He helped me make the deal on my trade-in, and my wife and I couldn’t be happier with our purchase. Everything went smooth, smooth , smooth. We would definitely recommend Bill Kay and their people to everyone! More
Great Service I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous t I purchased my car used online and needed a few things checked. I was provided a loaner vehicle during my service visit. Everyone was very courteous throughout my time at the dealership. My inspection was completed to my satisfaction and I will definitely return when the time comes for my vehicle to be serviced again. Great Experience. More
Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More
Bunch of useless liars Talked me into buying extended warranty, two actually for 8 years on a brand new truck. Now the truck is sold after only 3 years of driving, trying to Talked me into buying extended warranty, two actually for 8 years on a brand new truck. Now the truck is sold after only 3 years of driving, trying to cancel both warranties, but no one has a time to pick a phone or return the call. Anybody who takes a message neither delivers to big guy M. Pinnelli, or big guy just ignores it and never calls back. It's been a whole week already and I think it's a good time for BBB to get involved. More