
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service my wife car Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all s Mike Manning is super . I been a customer for 40 years at this dealership. When it was Borg Pontiac. I’ve bought servers cars there and had them all service there . More
Basic oil change and tire rotation Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. Dealership was great at getting my car in for an oil change and tire rotation in short notice. Oil change went fine but they did not rotate my tires. I specifically asked them to do this before I left the car and I was assured it would be done. This is the 2nd time I brought a car in and they did NOT rotate my tires. More
Excellent deal on my Buick Encore Overall excellent service freindly people good service cleanliness great price good deal its nice to know somebody in the family who know you to buy Overall excellent service freindly people good service cleanliness great price good deal its nice to know somebody in the family who know you to buy More
Extremely happy! Everybody on the sales staff was friendly and professional ! You truly have made a customer for life. Thank you again for all the help you gave us. Everybody on the sales staff was friendly and professional ! You truly have made a customer for life. Thank you again for all the help you gave us. More
Service Appointment I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile chec I had appointment for oil change & tire rotation & service person noticed I was at 20,000 miles on my odometer so suggested I get the 20,000 mile checkup while I was there. If I had it done on Saturday while I was there I could get a discount. So, I took advantage of the savings. More
Very helpful Excellent service, loved being able to pick an appointment online. They were ready when I arrived, very pleasant to work with. Clean, comfortable wait Excellent service, loved being able to pick an appointment online. They were ready when I arrived, very pleasant to work with. Clean, comfortable waiting area. I would definitely recommend this facility. More
Sloooow I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a sim I took my car in for an oil change and tire rotation. 1-1/2 hours later, it was done. That is with an appointment. That is far too long for such a simple service. I'm not saying that it should be 15 minutes like a Jiffy Lube or similar place (although, that would be nice), but 1-1/2 hours is just crazy! In addition, the service coordinator was not overly friendly. I don't expect anything over the top, but at least a friendly demeanor weird be an improvement. I'll do what I can to utilize another location for future service. More
Oil change Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the Customer service was great. Professional, courteous. Was a very effecient experience. Mike Manning was the service rep, who was friendly and made the overall experience enjoyable. More
Battery Service Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very pro Was able to make the appointment and have the battery (which was in stock) serviced the same day. Excellent experience. Zackary Vaughan was very professional and efficient. More
New Purchase. Dealership was quick and easy to deal with. Will consider this dealership next time purchasing a car. Competitive pricing is what drew me to this deal Dealership was quick and easy to deal with. Will consider this dealership next time purchasing a car. Competitive pricing is what drew me to this dealership. More