Bill Kay Buick GMC

Warranty work performed on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. on new 2017 Buick Lacrosse. Work done was on time and completed on time as previously agreed to. Will always use James as my technician. More

First class Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he w Chris had excellent customer service, awesome to see people take such pride in their job. He was upfront and honest and delivered on what he said he would More

Very Excellent Service My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and serv My service is always quick and thorough. They completely explain everything to me about what is needed for my car. They don't push products and services on me. They just give me the available options and make them easy to make. More

Quick and painless! Awesome car buying experience! Ed, Tyler and Mike were all great to work with!! Quick and painless process and we’re more than willing to work with us Awesome car buying experience! Ed, Tyler and Mike were all great to work with!! Quick and painless process and we’re more than willing to work with us and our unique situation. Thanks guys! More

Fast attentive service I purchased a 2017 Equinox from John Marcus. John was very accommodating and knowledgeable. He was able to answer all of our questions and paired up I purchased a 2017 Equinox from John Marcus. John was very accommodating and knowledgeable. He was able to answer all of our questions and paired up my iPhone and On Star for me. The only area for improvement would be to expedite the actual financial transaction. We were a cash payment so did not need to go through all of the financing paperwork yet we waited for an hour to hand them a check. Once we were called back to the office though the gentleman was organized and speedy. We were in and out in less than 10 minutes. Other than that I would definitely recommend this dealership and John Marcus. More

Tyler - Great Customer Service My sales rep, Tyler Eubanks was extremely helpful. This was the easiest, stress free and quickest car purchase I have ever had. He answered all my que My sales rep, Tyler Eubanks was extremely helpful. This was the easiest, stress free and quickest car purchase I have ever had. He answered all my questions and concerns in a timely manner as well as being well-versed on the vehicle, warranty and contract. However, what was most important to me, was that he was very considerate on the time that I DID NOT want to spend sitting in a dealership. When it was time to get my vehicle, he had all the documents and vehicle ready to go, so that I was able to get the entire purchase completed on my lunch break. Talk about great customer service. More

A+ Service! Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept t Take my car to Mike Manning for seevice since i bought it. He is always professional, friendly & efficient. Would recommend him and the Service Dept to ither Buick owners. A+! More

Great servie I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you I called in the morning and they were able to get My car in for oil change later that same day-great service! Thank you More