Bill Kay Buick GMC

Had oil leak repair inspected and head light replaced Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repea Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repeat service business. More

Great service Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. More

Oil Change Service Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. More

Service Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures being successful! More

Loved Roger and love my new car! Roger was very professional and took a lot of time with me. He was very good about explaining the car to me. I would go back to him for my next. Roger was very professional and took a lot of time with me. He was very good about explaining the car to me. I would go back to him for my next. More

Like a SNL skit - Buyer beware!! This was like a Saturday Night Live skit in car buying. The salesman started my scheduled appointment 45 minutes late. I was there to buy a car I had This was like a Saturday Night Live skit in car buying. The salesman started my scheduled appointment 45 minutes late. I was there to buy a car I had been leasing. The purchase price is spelled out in the lease. Still I had to haggle about the price as the original number they presented me was higher than the sticker price of the car!! Most people who came in after me left before me with new cars. The finance guys took forever to review warranty information I was not interested in. In my opinion, the finance people were not forthcoming in available loan options. After I posted a first draft of this review, someone in "customer service" called and asked about my experience. When I described what I have written here, she expressed surprise as I had a "top salesman" and "we don't usually get" poor reviews. She then had the gall to ask if I would give them a high rating on "Google + or dealerater.com". Later, I had a nice conversation with Sales Manager Noel and he did apologize for all the problems I experienced. Buyer beware- do not buy a car here! I like my GMC Terrain but I wish it was from another dealership. Although I won't go back to Bill Kay for any reason, the times I have been to their service department, it was great! If you need GMC service, I recommend this dealership. More

Amazing Service Zack was amazing he got my car in same day and the turn around time was so fast. Will definitely be coming back for all of my future service here. Zack was amazing he got my car in same day and the turn around time was so fast. Will definitely be coming back for all of my future service here. More

No Problem I was greeted promptly. Every aspect of my visit to the service department went smoothly. I will be back. for another oil change and tire rotation. I was greeted promptly. Every aspect of my visit to the service department went smoothly. I will be back. for another oil change and tire rotation. More

Great and efficient The service team and particular mike Manning always takes great care of my family. That is why we stay with GMC for our Auto needs The service team and particular mike Manning always takes great care of my family. That is why we stay with GMC for our Auto needs More