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Bill Kay Buick GMC
Downers Grove, IL
1,514 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,514 reviews
December 16, 2018
Ken H I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on I have used Bill Kay Buick GMC to service my Buick for many years. Mostly oil changes Always found there service to be excellent. No complaints on service. More
by kennejh
Verified CustomerEmployees Worked With
Mike Manning
December 15, 2018
great experience They worked with me as far as finding the vehicle I wanted. And getting a good price for my trade in and for new vehicle I would recommend this store They worked with me as far as finding the vehicle I wanted. And getting a good price for my trade in and for new vehicle I would recommend this store More
by Osonegrp
Employees Worked With
Noel Rivera, Roger Nicklaus, Michael Pinnelli, Mike Manning
December 14, 2018
Amazing Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made sever Radio wasn’t working properly and to fix it was going to take a couple of days. Chris provided me with a rental until my car was done. Also made several phone calls keeping me updated on the process. More
by mrswaddell8789
Employees Worked With
John Marcus, Chris Ruffalo
December 14, 2018
It was a great experience Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service Thanks to Mike he’s always helpful and informative about your vehicle and honesty before trying to sell you so THANKS Mike always my choice of service More
by tlj2911
Employees Worked With
John Marcus, Mike Manning
December 14, 2018
Excellent customer service Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do Mike is very knowledgeable and always pleasant to deal with he seems like he enjoys his job and takes care of his customer by recommending what to do and sometimes not do. He keeps me coming back. More
by Kaz
Employees Worked With
Mike Manning
December 14, 2018
Had oil leak repair inspected and head light replaced Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repea Service staff is friendly and knowledgeable. Mike always give honest advice on the necessary repair recommendations. Mike is the reason for my repeat service business. More
by KELLIEAYRES9
Employees Worked With
Mike Manning
December 12, 2018
Great service Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. Mike provided great service, and is the reason I come to get service at this dealership. I will definitely come back because of his service. More
by D_ASIDE_12
Employees Worked With
Michael Manning
December 12, 2018
Oil Change Service Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. Came in for an oil change, I received a special offer in the mail, had no appointment. I was in and out in under an hour, great experience. More
by bbueh
Employees Worked With
Saturday service advisor
December 12, 2018
Service Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures Great Service. Will continue to give you my business. Our vehicle will be used for family vacations and it’s maintenance is critical to our adventures being successful! More
by Good
Employees Worked With
Jeff Schunk
December 12, 2018
Oil change I was given a waiting time of less than 60 minutes, got my vehicle back 1:45 minutes later. Given that it was only for an oil change & given that th I was given a waiting time of less than 60 minutes, got my vehicle back 1:45 minutes later. Given that it was only for an oil change & given that the person told me upfront that it will be less than an hour I am not satisfied with the length of time taken for such a basic service. Thanks. More
by Rsida
Employees Worked With
John Marcus, Jazmine Lopez, Ed Jones, Tom Keane, Michael Pinnelli, Jeff Schunk, James Baack
