
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Wonderful Experience I was very pleased with the level of service at Bill Kay. Most of my shopping was done online, and the price posted was the price I received, unlike o I was very pleased with the level of service at Bill Kay. Most of my shopping was done online, and the price posted was the price I received, unlike other dealerships. Roger, the sales rep was honest and down to earth. Overall, good experience. Will recommend Bill Kay GMC. More
Excellent Everything went very well Time spent in purchasing was minimum with process very clean There was a question on lighting and review / response was s Everything went very well Time spent in purchasing was minimum with process very clean There was a question on lighting and review / response was super More
Chris took care of me from start to finish Chris took care of me from start to finish. Arranged my shuttle home and contacted me with the inspection and repair of my vehicle. Work was done corr Chris took care of me from start to finish. Arranged my shuttle home and contacted me with the inspection and repair of my vehicle. Work was done correctly and car was clean when I picked it up. More
Sierra repair Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership Took my 2018 Sierra in for a check engine light. Onstar scheduled the appointment for the following day and I would receive a call from the dealership, but never received a call. Also, There were no loaner vehicles available. More
Came in for oil change and check over. Fast and courteous service, explained repair options and cost. Made certain all necessary maintenance was properly done. Checked tires and brakes as I Fast and courteous service, explained repair options and cost. Made certain all necessary maintenance was properly done. Checked tires and brakes as I will be driving across country next week. More
Great experience Bought a used Chevy Traverse and the entire experience couldn’t have been any smoother. Tom Keane was easy to work with and helped get what I wanted. Bought a used Chevy Traverse and the entire experience couldn’t have been any smoother. Tom Keane was easy to work with and helped get what I wanted. The GM was easygoing and I didn’t feel pressured to commit to anything I wasn’t ready for. Would recommend to anyone in the market for a vehicle. More
Excellent customer service and very polite! My sales guy Mike Lugowiski was excellent and very polite. He is a young man that I believe has a bright future by the time he hits “50”. Aim high M My sales guy Mike Lugowiski was excellent and very polite. He is a young man that I believe has a bright future by the time he hits “50”. Aim high Mike the sky is the limit! Great job! More
Bad Fix Was supposed to fix a rubber piece hanging off the bumper and all they did was zip tie it and it’s still hanging down Was supposed to fix a rubber piece hanging off the bumper and all they did was zip tie it and it’s still hanging down More
I had a great time When I walked in I immediately had someone ask if I need help. The process of get a car was Quick and easy great employees there. When I walked in I immediately had someone ask if I need help. The process of get a car was Quick and easy great employees there. More
Warranty covered repair Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden f Service providers were friendly, respectful and timely. Vehicle serviced with no surprises, no laundry list of additional work needed and no hidden fees. Nice, comfortable facility. More