
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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A clam, professional experience Roger Nicklaus was a splendid sales representative because he listened to what I shared and provided responses that were complete and delivered in a m Roger Nicklaus was a splendid sales representative because he listened to what I shared and provided responses that were complete and delivered in a manner that was both helpful and respectful. Juan, the 'paperwork' guru who handled the licensing transfer and the financing, was also pleasant, professional, and made me quite comfortable. Like Roger, Juan was thorough in his descriptions of the various stages of the buying process and was clearly listening to my questions and concerns. While the transaction took a bit of time to complete, I drove away confident that everything had been handled to both my satisfaction and that of the dealership. I would certainly do business with them both and with this dealership again. More
Friendly and courteous The sales team was very friendly and courteous. Even let us take the car overnight to ensure we liked it which we did. It feels so good to have a newe The sales team was very friendly and courteous. Even let us take the car overnight to ensure we liked it which we did. It feels so good to have a newer vehicle. More

Seem less and quick. Roger was great and deserves a raise! He was very patient with me while I figured out the insurance. Thanks to Jose as well. Definitely recomm Roger was great and deserves a raise! He was very patient with me while I figured out the insurance. Thanks to Jose as well. Definitely recommend coming here to purchase a used or new vehicle. More
Great Service My wife and I were extremely happy with our experience at Bill Kay. Mr. Alicea and Mr. Marcus made the car buying process one of the most pleasant exp My wife and I were extremely happy with our experience at Bill Kay. Mr. Alicea and Mr. Marcus made the car buying process one of the most pleasant experiences that my wife and I have ever had. They took the time to answer our questions and listen to our concerns. I would highly recommend Bill Kay to my family and friends. More
I would do it again !!! I contacted Bill Kay at 4:30 pm , spoke to a very helpful Jasmin, while driving to the dealership Alex my sales assoc , called me to introduce himself I contacted Bill Kay at 4:30 pm , spoke to a very helpful Jasmin, while driving to the dealership Alex my sales assoc , called me to introduce himself , I arrived at the dealership at 6:30pm .Alex listened to all of the things I was looking for & addressed each one , then found me the perfect vehicle & assisted me while going through the finance process , The gentlemen I dealt with in the finance dept were extremely friendly , helpful & professional. Alex had my car preped , then thouroughly explained the new features of my new car .I then drove home in my new Buick Encore Essence at 9:20pm. Thank you Bill Kay Autos I would do it again !!!! More

No hassle car buying Come and see these guys for a good deal. No hassle, they work with you and your budget to get the deal done. Will definitely be back again Come and see these guys for a good deal. No hassle, they work with you and your budget to get the deal done. Will definitely be back again More

Pleasant and positive! Noel and Donnie were honest, pleasant, kind, fair and timely. I had to leave by 2pm...I literally left behind the wheel of my new truck at 1:58! Excel Noel and Donnie were honest, pleasant, kind, fair and timely. I had to leave by 2pm...I literally left behind the wheel of my new truck at 1:58! Excellent customer service....made a painful experience pleasant and so positive! Good day...very happy with Bill Kay and my purchase! More

Easy and stress free I came into Bill Kay looking for a specific make and model and the process was enjoyable. Thanks to John for initially working out prices that initial I came into Bill Kay looking for a specific make and model and the process was enjoyable. Thanks to John for initially working out prices that initially got me interested at purchasing from Bill Kay. Unfortunately John wasn’t present the day I came in to buy, so Roger was able to take care of me through the whole process and did nothing less of an excellent job in my opinion. He kept everything straight forward and easy to understand. Shoutout to Jose for working out a great payment plan for my situation. More
Joon Choi Made it Easy! If you need the best price, hassle-free shopping, and excellent customer service, SEE JOON CHOI!!!! He really made it so easy! I am so happy! Thank yo If you need the best price, hassle-free shopping, and excellent customer service, SEE JOON CHOI!!!! He really made it so easy! I am so happy! Thank you so much More

Bob and Kellys review Roger was very courteous and respectful. He was very patient with us during the decision making process the dealership had a very good feeling to it Roger was very courteous and respectful. He was very patient with us during the decision making process the dealership had a very good feeling to it More