Bill Kay Buick GMC

Our family has been loyal to Bill Kay for years going back to 2004. We are new to the GMC dealership but had a great experience. Jordyn and Dan were great to work with during our process of purchasing th back to 2004. We are new to the GMC dealership but had a great experience. Jordyn and Dan were great to work with during our process of purchasing the GMC 1500 Sierra. Thank you for your efforts. More

Jake did a nice job getting us into the car we wanted. We test drove 3 cares before deciding and Jake was patient and helpful all the way. Joe also facilitated the whole process and helped us get it don We test drove 3 cares before deciding and Jake was patient and helpful all the way. Joe also facilitated the whole process and helped us get it done. More

The sales girl Juana is absolutely fantastic she was willing to work with us. I still wanna buy a car from her willing to work with us. I still wanna buy a car from her More

Very knowledgeable and friendly people. My sales rep Dylan and team made the purchase of my new 2025 Envision a hassle free pleasure. Thank you! My sales rep Dylan and team made the purchase of my new 2025 Envision a hassle free pleasure. Thank you! More

I went to the dealership, not expecting to buy, but Jordyn made the test drive portion easy for me. He was very knowledgeable about the vehicle that he was showing me as well. Answering the question be Jordyn made the test drive portion easy for me. He was very knowledgeable about the vehicle that he was showing me as well. Answering the question before I could even ask them lol. Overall, he was great. More

jordyn was great. I really appreciate all of his help. He made the process smooth and easy for me and my family we were in and out within an hour. Again, thanks Jordyn I really appreciate all of his help. He made the process smooth and easy for me and my family we were in and out within an hour. Again, thanks Jordyn. We really appreciate all of your help. If anyone ever goes to the dealership, I would recommend them to you. More

I HAD A GREAT EXPERIENCE, AND I NOW HAVE A BEAUTIFUL VEHICLE. I WOULD GO BACK IN THE FUTURE FOR ANOTHER VEHICLE. EVERYONE THERE IS VERY NICE. VEHICLE. I WOULD GO BACK IN THE FUTURE FOR ANOTHER VEHICLE. EVERYONE THERE IS VERY NICE. More

Sassan was fantastic! Smooth transaction... Very personable and great to deal with! Will do business again with Bill Kay :) Smooth transaction... Very personable and great to deal with! Will do business again with Bill Kay :) More

If I could give zero stars I would! !! DO NOT SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! I bought a 2023 Acadia there 2 years ago. 2 days ago I get a phone call from a Salesman. I c !! DO NOT SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! I bought a 2023 Acadia there 2 years ago. 2 days ago I get a phone call from a Salesman. I couldnt take call so he left a voicemail. When I was able to I called back. The salesman was busy with a customer. He called me back a little while later. Basically asked if I was ready to upgrade. I told him I wasnt interested unless he could meet me at my payment. We chatted for a few about everything including that I would trade in what I had and all the time I am looking on their website. I told him that I would only be interested in the 2026 White Acadia Elevation they had but I was not interested in going up in payment. He said “let me go talk to sales manager and call me back. He called back and said manager said yes they could do that. I told him I didnt want them wasting my time. He said nope they wouldnt be wasting my time. So we set up an appointment for yesterday morning. I said again a couple of times I dont want my time wasted. He said he unsterstood and that he talked to manager and said they could get it done. I even told him I had payoff on my trade. So I go up this morning and checked the car out. Went for a test drive. Came back and he presented it to manager. THEY WERENT EVEN CLOSE!!! I told them I was xxxxxx off that I was lied to and that I will never be back and that I would never recommend their dealership!! So here is my recommendation!! DO NOT EVER SHOP AT BILLKAY BUICK GMC IN DOWNERS GROVE!! More

Great customer service from start to finish. Juana was both professional and caring, making our buying experience a pleasant one. We definitely would purchasing from Bill Kay GMC again. Juana was both professional and caring, making our buying experience a pleasant one. We definitely would purchasing from Bill Kay GMC again. More