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Bill Kay Buick GMC
Downers Grove, IL
1,576 Reviews
Whether you are looking for a new or used Buick or GMC car, truck, or SUV you will find it here. We have helped many customers in or near Downers Grove, Naperville, Oak Brook, Villa Park and Darien find the Buick or GMC of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Bill Kay Buick GMC has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.
As a premier Illinois Buick and GMC dealer, we have a huge selection of new and used vehicles from which to choose. Bill Kay Buick GMC online and offline customers enjoy vehicle specials every day. We offer Buick and GMC service & parts, an online inventory, and outstanding financing options, making Bill Kay Buick GMC a preferred dealer serving Downers Grove, Naperville, Oak Brook, Villa Park and Darien area Buick and GMC buyers. Ready to set up a test drive? Visit our Naperville area Buick, GMC dealership in Downers Grove, IL today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,576 reviews
October 21, 2025
I always thought that Bill Kay as a dealership was a rip off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because off. This visit again confirms it. Their labor rates must be close to $200 an hour. An hour and a half of work cost close to $300. Only went because I needed a part from Buick. Usually I take my business to another Buick dealer. More
by MESS6008
Verified CustomerEmployees Worked With
David Nunez
October 21, 2025
My experience at Bill Kay Chevrolet was one of the most stress free experiences I've ever had. stress free experiences I've ever had. More
by FRANK9578
October 18, 2025
Dealer was on top of it! Service was quick. Sales was amazing Great experience overall! Service was quick. Sales was amazing Great experience overall! More
by TIMOTHYDIVIRGILIO
October 16, 2025
Sales Rep. Juana was fantastic! She is very helpful and explains things well. One of the best car sales associates we have ever dealt with. Juana was fantastic! She is very helpful and explains things well. One of the best car sales associates we have ever dealt with. More
by EVENTS2
October 11, 2025
Great experience! Our salesman Jordyn was excellent and the finance department was great to work with so we could get the vehicle we wanted at an affordable payment. O Our salesman Jordyn was excellent and the finance department was great to work with so we could get the vehicle we wanted at an affordable payment. Overall an enjoyable experience. More
by mwreddy
October 11, 2025
I’m a 100% service-connected veteran and founder of a logistics agency. I purchased a 2020 Dodge Journey from Bill Kay GMC. Despite two transmission replacements, the vehicle failed again leaking fluid a logistics agency. I purchased a 2020 Dodge Journey from Bill Kay GMC. Despite two transmission replacements, the vehicle failed again leaking fluid and requiring a tow. I lost my job due to repeated breakdowns and was denied a rental or replacement. I couldn’t renew my registration for over a year due to emissions failure. Legal action is underway. I’m sharing this to protect other families and hold businesses accountable. Safety and integrity matter. More
by taylorkendrick773
Employees Worked With
John , Joseph Volturo
October 10, 2025
You guys were very courteous and polite! It was nothing different than any other, though. The idea is to sell, and you sold me lol! Thank you It was nothing different than any other, though. The idea is to sell, and you sold me lol! Thank you More
by CONWAYMIKE2586
Employees Worked With
Sassan Hashemi, Sassan Hashemi
October 09, 2025
Jovi was so kind and helpful! I will keep coming to Bill Kay because of her great customer service. I will keep coming to Bill Kay because of her great customer service. More
by Henry Ford
Employees Worked With
Other Employees :
Sassan Hashemi, David Nunez, Hannah Karwoski, Ken Cepican
September 25, 2025
I recently bought a Buick Envista from this dealership, working with Jason. That process was smooth and easy. I’ve since worked with David in the service department. That process, also, was smooth and e working with Jason. That process was smooth and easy. I’ve since worked with David in the service department. That process, also, was smooth and easy. Everyone that I’ve had contact with at this dealership has been wonderful to me. More
by AAL14855
Employees Worked With
David Nunez, Jason Barclay, Dakota Miller
