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Bill Kay Buick GMC

Downers Grove, IL

4.5
1,494 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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2300 Ogden Ave

Downers Grove, IL

60515

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Showing 1,494 reviews

November 20, 2020

The dealership made this a pleasant experience. It was quick and efficient and they totally fixed the issue. I felt very comfortable with their advice and suggestions for servicing my vehicle. More

by kls119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk - service writer
Nov 23, 2020 -

Bill Kay Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 19, 2020

Thank you to tyler and brandon for making my first car buying experience smooth and easy!! Love my new car and could not be happier!! More

by nikkiosborn22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Brandon Dahlgren
Nov 23, 2020 -

Bill Kay Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 18, 2020

Fantastic service from Brian, Kurt and the team at Bill Kay GMC. Above and beyond including finding an article i had lost. Thank you much! R More

by Rmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Kurt
Nov 19, 2020 -

Bill Kay Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 18, 2020

Great customer service and good work by mechanics. Brian is a very nice person to work with. He explained very thoroughly what I will need to have done on my next visit. Nice car wash too!! More

by marianneu41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Charles, Kurt
Nov 20, 2020 -

Bill Kay Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 18, 2020

Great group of people at Bill Kay Buick GMC. I walked into the dealership looking for a used car I found online and I was introduced to Mike. He helped me purchase the vehicle without any hassle and neve More

by Omar_S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Mike Lugowski, Terry Bryan
Nov 20, 2020 -

Bill Kay Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 14, 2020

Outstanding customer service. Very quick and thorough. Excellent at explaining work that was performed as well as work that will need to be performed in the future. More

by Sean Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilson
Nov 16, 2020 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 13, 2020

I cannot express my gratitude for Brandon and Kim. They went ABOVE and BEYOND to help me get financed. Brandon NEVER stopped working for me and Kim kicked it old school and got me financed. I am beyond g More

by meganmeredith2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Marcus, Terry Bryan, Brandon Dahlgren
Nov 13, 2020 -

Bill Kay Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 12, 2020

Excellent sales and service. I have bought 3 new cars there. I will return. Fair trade in prices. Good inventory of cars both new and used. More

by toriat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 13, 2020 -

Bill Kay Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bill Kay Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 12, 2020

Service team (service writer, mechanics) do a good job. Happy with work but disappointed about needing service on cruise control not working on 2018 vehicle. Being asked to pay $80 for a computer reset o More

by markmelillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Brooks, Brandon Dahlgren
Nov 13, 2020 -

Bill Kay Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

November 12, 2020

brandon was very helpful in selling us the Cadillac and tyler was also a big help in the financing if any of my friends are looking for a new car I would recommend bill kay dealership More

by stanley73
Recommend Dealer
Yes
Employees Worked With
Tyler Eubanks, Brandon Dahlgren
Nov 13, 2020 -

Bill Kay Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Terry Bryan - tbryan@billkaybuickgmc.com

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