
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The dealership made this a pleasant experience. It was quick and efficient and they totally fixed the issue. I felt very comfortable with their advice and suggestions for servicing my vehicle. quick and efficient and they totally fixed the issue. I felt very comfortable with their advice and suggestions for servicing my vehicle. More
Thank you to tyler and brandon for making my first car buying experience smooth and easy!! Love my new car and could not be happier!! buying experience smooth and easy!! Love my new car and could not be happier!! More
Great customer service and good work by mechanics. Brian is a very nice person to work with. He explained very thoroughly what I will need to have done on my next visit. Nice car wash too!! is a very nice person to work with. He explained very thoroughly what I will need to have done on my next visit. Nice car wash too!! More
Great group of people at Bill Kay Buick GMC. I walked into the dealership looking for a used car I found online and I was introduced to Mike. He helped me purchase the vehicle without any hassle and neve into the dealership looking for a used car I found online and I was introduced to Mike. He helped me purchase the vehicle without any hassle and never forced the car on me like most dealerships do. Very honest people and I couldn’t have asked for a better experience. More
Outstanding customer service. Very quick and thorough. Excellent at explaining work that was performed as well as work that will need to be performed in the future. Excellent at explaining work that was performed as well as work that will need to be performed in the future. More

I cannot express my gratitude for Brandon and Kim. They went ABOVE and BEYOND to help me get financed. Brandon NEVER stopped working for me and Kim kicked it old school and got me financed. I am beyond g went ABOVE and BEYOND to help me get financed. Brandon NEVER stopped working for me and Kim kicked it old school and got me financed. I am beyond grateful and relieved. Oh, and my husband and I absolutely LOVE our 2020 Terrain! Thank you again!!! More
Service team (service writer, mechanics) do a good job. Happy with work but disappointed about needing service on cruise control not working on 2018 vehicle. Being asked to pay $80 for a computer reset o Happy with work but disappointed about needing service on cruise control not working on 2018 vehicle. Being asked to pay $80 for a computer reset on a brake light switch failure (I replaced the switch myself, but could not do the computer reset) is too expensive and I believe should have been honored under warranty extenuating circumstances. Yes I have 41k mileage on vehicle, but stuff like this should not fail on a two year old car. It's shocking to see cruise control fail on such a new car and have there be any cost associated with the fix, which was just the reset. More
brandon was very helpful in selling us the Cadillac and tyler was also a big help in the financing if any of my friends are looking for a new car I would recommend bill kay dealership tyler was also a big help in the financing if any of my friends are looking for a new car I would recommend bill kay dealership More