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Bill Kay Buick GMC
Downers Grove, IL
1,490 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,490 reviews
July 24, 2020
WONDERFUL SERVICE, The Service Dept. people (those checking people in for service are tops.....They are so willing to help you get work done in the best time. The Service Dept. people (those checking people in for service are tops.....They are so willing to help you get work done in the best time. More
by HIBIE
Verified CustomerEmployees Worked With
Don't know their names.
July 23, 2020
Great staff. Perfect transport. I got a flat and the fit me in!!! My truck is my livelihood and I happy to have a new dealer to work with me in!!! My truck is my livelihood and I happy to have a new dealer to work with More
by A-DSAFETY
Employees Worked With
All service guys , Dan Imundo
July 23, 2020
The staff was very friendly and professional. The service was quick and efficient service. They also offered to drive me back to work, very accommodating. service was quick and efficient service. They also offered to drive me back to work, very accommodating. More
by REBECCASPEEDWELL
Employees Worked With
Jessica ?
July 23, 2020
Great service and fast: they had my oil changed, car washed, and fixed a minor recall in about an hour. Have been several times now and have nothing but good things to say. washed, and fixed a minor recall in about an hour. Have been several times now and have nothing but good things to say. More
by SEANBDALY
Employees Worked With
Tony in service
July 21, 2020
It was truly a smooth appointment! My salesperson was knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! knowledgeable and thorough with the purchase process and integrity of the vehicle. We are highly satisfied with our purchase! More
by deedeemcneil
Employees Worked With
John Marcus, Sevil Begolli
July 18, 2020
My sales person Brandon was exceptional courtesy, informative and professional . If he did not know the any too any question he would find out. Outstanding informative and professional . If he did not know the any too any question he would find out. Outstanding More
by Deborah G.
Employees Worked With
Brandon , Terry Bryan, Brandon Dahlgren
July 17, 2020
Service Department only - poor communication - finished the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add the work but like pulling teeth on follow up and info requests. Had a shredded belt that they turned into an all day inspection trying to create add ons for service. More
by BCARLISLE
Employees Worked With
Samantha
July 17, 2020
So polite and respectful. Came over from different dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! dealership and love the service here. Would definitely come back and recommend to a friend. Thanks again! More
by CNURSEGO
Employees Worked With
Sam was great!
July 17, 2020
Quick, courteous, professional service. No gimmicks or pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel ava pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel availability) More
by tmquest4
Employees Worked With
Brian in service dept
