
Bill Kay Buick GMC
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Quick, courteous, professional service. No gimmicks or pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel ava pressure for other non-essential services-which is much appreciated! Care for personal safety was also appreciated (ie wearing masks and hand gel availability) More
Samantha in service went out of her way Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. S Brought our Enclave in for AC diagnosis and service. Clear communication and workable solutions throughout with Samantha in your service department. She made the difference. More
I was impressed by the professionalism from top to bottom particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. particularly the service management with keeping me updated. Overall excellent experience and will recommend Bill Kay to friends and family. More
Everyone was excellent, from the moment I made my appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, appointment, dropping it off the next day, and picking it up two days later. Wayne and his team did a great job, More
OIL CHANGE We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Geral We appreciated your picking up our car from our home and dropping it off. Thank you for assisting us in maintaining our vehicle. Sincerely, Gerald and Marlene Fishman More
Service department very helpful and accommodating. No pressure to repair if you were unsure will continue to use Bill Kay for service and may decide to purchase a new vehicle. pressure to repair if you were unsure will continue to use Bill Kay for service and may decide to purchase a new vehicle. More
Sales team ,professional, explains cars, friendly, communication about cars, listens, supportive, caring, and a family type environment, calm, together as a team, resourceful, experienced,introducing. communication about cars, listens, supportive, caring, and a family type environment, calm, together as a team, resourceful, experienced,introducing. More
I received the best from my sales man John, the whole experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with everything going on such as the COVID-19 they did a great job with my vehicle let me know everything that needed to be changed or fixed and gave me a quote the service from the service department was over and beyond. More