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Bill Kay Buick GMC
Downers Grove, IL
1,522 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,522 reviews
June 29, 2020
I received the best from my sales man John, the whole experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with experience was great. I would recommend bill kay to anyone who’s in the market of purchasing a vehicle.along with great service department. With with everything going on such as the COVID-19 they did a great job with my vehicle let me know everything that needed to be changed or fixed and gave me a quote the service from the service department was over and beyond. More
by Jephious.morris
Verified CustomerEmployees Worked With
John Marcus, Dan Imundo
June 29, 2020
Fast and reliable service. Knowledgeable staff and a really easy process for getting my vehicle fixed correctly the first time and within the agreed upon time frame. really easy process for getting my vehicle fixed correctly the first time and within the agreed upon time frame. More
by Grnoel
Employees Worked With
Roger Nicklaus
June 29, 2020
Oil change and tire rotation There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. There was little to no waiting for my car to be worked on. I will come back at a later time to have it washed. More
by linda77
Employees Worked With
Samantha
June 27, 2020
Very thorough explanation of service. Top notch! Highly satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. satisfied. From the time I walked in until I was driving away (in my washed car) I knew I was in good hands. More
by rolf0
Employees Worked With
Brian in service
June 26, 2020
Amazing Salesman Jack was simply amazing at helping me to make the best decision for a car. he was very informative and knowledgeable. Everyone was super friendly an Jack was simply amazing at helping me to make the best decision for a car. he was very informative and knowledgeable. Everyone was super friendly and nice. More
by rmsmith04
Employees Worked With
Tyler Eubanks, Terry Bryan
June 25, 2020
These guys are the best. Super qualified, courteous and they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bil they always have our best interest. I don’t always write reviews, but I feel obligated to say something about the great service we’ve received at Bill Kay GMC on Ogden. Thank you! More
by chrisfetter
Employees Worked With
Eric
June 25, 2020
Pleasant experience and I plan to exclusively use this dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his cap dealership for all my Chevy Suburban needs moving forward. The service manager, Bob Jordan, has been courteous, professional, and done all in his capacity to handle and address all our concerns! More
by PVALDEZ530
Employees Worked With
Bob Jordan
June 24, 2020
Friendly people, good work...done when they said it would be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! be. They were in the insurance companies network, so we didn’t have to deal with the payment hassles. Very satisfied! More
by jim
Employees Worked With
Chris Vitro
June 24, 2020
Over the course of my most recent dealings - significant repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent repr repair to my 2014 GMC Sierra Denali, Service Advisor Brian Wilson has provided exceptional feedback, has remained responsive and is an excellent representative of the business. More
by caseybanningburke
Employees Worked With
Brian Wilson
