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Bill Kay Buick GMC
Downers Grove, IL
1,535 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
September 04, 2025
Service wait, was too long my last two visits!
Not the usual at this dealership,
maybe you are short of staff right now!
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by MJWK11
Verified Customer
Verified Customer
August 25, 2025
Liked my our service team better, they seemed to be more
friendly. The new team is just about business
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by Goldenegl1@comcast.net
Verified Customer
Verified Customer
Employees Worked With
August 08, 2025
Always professional service team.
My issue/question was a 2 hour oil change with no progress updates??? Everyone's time is at a premium. Maybe there were issues
but no communicati
More
by JRJ0109
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (165 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Home Delivery
- No Contact Transactions
- Free Loaner Cars
- Free WiFi
- Virtual Appointments
- Vehicle Sanitization
- Instant Financing
- Pet Friendly
- Home Test Drives
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
- Fresh popcorn!
