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Bill Kay Buick GMC
Downers Grove, IL
1,534 Reviews
Bill Kay Buick GMC is your Chicagoland destination for new or pre-owned Buick GMC vehicles. We've been serving the Downers Grove, Westmont, and Naperville area for years. Whether you need a new or pre-owned vehicle, be sure to visit our store and see our inventory. We'll guarantee above market value for you trade in, plus the best sales and staff in the area. See how little you pay when you buy at Bill Kay!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 08, 2025
Always professional service team.
My issue/question was a 2 hour oil change with no progress updates??? Everyone's time is at a premium. Maybe there were issues
but no communicati
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by JRJ0109
Verified Customer
Verified Customer
Employees Worked With
July 29, 2025
They didn't wash my car as they said and there was a
greasy film around my gas tank that looks like something was spilled there and not cleaned up on my car
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by pat.brown34
Verified Customer
Verified Customer
Employees Worked With
July 27, 2025
Had to bring my vehicle back after they did a repair, was
told I would get a call from the service manager that day when he arrived and I didn’t receive a call until 3 days later. Also they could not find th
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by mwiseii
Verified Customer
Verified Customer
Dealership Inventory (158 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Home Delivery
- No Contact Transactions
- Free Loaner Cars
- Free WiFi
- Virtual Appointments
- Vehicle Sanitization
- Instant Financing
- Pet Friendly
- Home Test Drives
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
- Fresh popcorn!
