Bill Kay Chevrolet

Slow oil change An hour and a half is a long time for an oil change. I had a scheduled time slot so it is not like they needed to work me in. An hour and a half is a long time for an oil change. I had a scheduled time slot so it is not like they needed to work me in. More

oil / filter change Service advisor Lara Boudreaux gave me great customer service keeping me informed on the care of my car. Made sure the car was washed when they finish Service advisor Lara Boudreaux gave me great customer service keeping me informed on the care of my car. Made sure the car was washed when they finished servicing the car. More

20000 mile service Had oil / filter change and multi point inspection.Everything handled well--as expected. Car was ready as promised. It was washed and waiting for m Had oil / filter change and multi point inspection.Everything handled well--as expected. Car was ready as promised. It was washed and waiting for my pick up. More

New truck purchase I was introduced to Jose Salas when I arrived and he had the truck I was interested in sitting at the door ready to see and drive. Jose was knowledge I was introduced to Jose Salas when I arrived and he had the truck I was interested in sitting at the door ready to see and drive. Jose was knowledgeable and friendly and after a short negotiation regarding my trade and new truck purchase, we had a fair deal. Wasn't sure what to expect because I drove down from Wisconsin to look at the truck I saw online. After working out the details, I was able to drive my new truck home in just a couple hours. Thanks to Jose and Jesse (finance) for an easy and friendly deal. More

Buying a new car I applied for a car online and worked with Dave from beginning to end. He was super friendly and made the whole process very smooth. John was very kno I applied for a car online and worked with Dave from beginning to end. He was super friendly and made the whole process very smooth. John was very knowledgeable and shared some great advice! More

Very satisfying experience! Service advisor Chris S. gave me great customer service keeping me informed on the care of my car. Thanks John K for diagnosing the problem. Service advisor Chris S. gave me great customer service keeping me informed on the care of my car. Thanks John K for diagnosing the problem. More

Great team It was very easy to make deal with them. They did not force to buy. they allowed to test drive by self . Conner is very good sale person It was very easy to make deal with them. They did not force to buy. they allowed to test drive by self . Conner is very good sale person More

Great Customer Service No hassle, honest dealership which is really hard to come by these days. If I have one suggestion, have more than one finance guy that can finalize tr No hassle, honest dealership which is really hard to come by these days. If I have one suggestion, have more than one finance guy that can finalize transactions. We didn’t need actual financing but he was the only guy who could finalize a sale and we had to wait almost 2 hours to get to him. More

Discourage service I had an appointment for service. Along the way of my 2 hour drive I developed a minor secondary issue. When I asked the service tech if they could lo I had an appointment for service. Along the way of my 2 hour drive I developed a minor secondary issue. When I asked the service tech if they could look at it, I was told “. We’re too busy, it will take 2 hours to diagnose and it will cost $140 dollars just to look at it” I felt like service did everything they could to discourage me from having a minor secondary problem looked at. More

used car another person first contacted me but ended up with another salesman did a good job and experience was smooth ended up buy a different car another person first contacted me but ended up with another salesman did a good job and experience was smooth ended up buy a different car More