Bill Kay Chevrolet

I was lied too I was told the vehicle I bought went through a inspection. However it was is discovered the dealer did change the oil but did no change the the origin I was told the vehicle I bought went through a inspection. However it was is discovered the dealer did change the oil but did no change the the original disgusting dirty air filter. The vehicle has a oil leak and needs brakes. There is no way a inspection was completed unless the mechanic was blind. It really makes me wonder if the oil filter was changed. This is the second vehicle I have purchased within a year and most likely my last from Bill Kay Chevrolet. John Friedrich More

Couldn't have asked for a better experience I had the pleasure of working with Connor to purchase a 2011 Nissan Juke. He was very nice and informative. He was quite knowledged about the product I had the pleasure of working with Connor to purchase a 2011 Nissan Juke. He was very nice and informative. He was quite knowledged about the product and process. There was a slight hiccup with the quality of the car which he approached with ease and corrected the issue without hesitation or issue. It was a wonderful experience and a delight for one of the larger purchases I've ever made. More

2nd Car bought at Bill Kay Had car towed in for service of transmission (bought the car there and every penny in service and maintenance on vehicle was spent there during the 8 Had car towed in for service of transmission (bought the car there and every penny in service and maintenance on vehicle was spent there during the 8 years I owned the vehicle). They took two days to even LOOK at the car. They would NOT give me a loaner. Given that they were told in advance that if the repairs cost too much, I would probably even be buying a NEW car!!! Repairs did indeed cost more Tham the car was worth. New car was purchased. They negotiated very little for a LOYAL and RETURNING customer!!! This place has made a fortune off of me!! It was a very SLOW and excruciating process. The staff was very slow moving, slow typing, just plain slow at it all. At one point I even offered to type in the information into the computer myself because I was getting so frustrated watching the "hen pecking" on the keyboard. It just made an already very long, stressful experience even longer and more painful. I won't buy another car there. They have made all the money they are going to make off of me (more than they should have). I have no complaints about the car itself just yet. More

Painless, Time-Saving Process from Jose Salas Great customer service by Bill Kay Chevrolet (Jose Salas) ! As painful as car buying can be, there were no issues that would stop me from returning t Great customer service by Bill Kay Chevrolet (Jose Salas) ! As painful as car buying can be, there were no issues that would stop me from returning to this great dealership again in the future. You see it, you like and you buy it ! I will be back again ! More

Good used car purchase experience. used 2014 Ram 1500 Big Horn. Conner was great. I knew what I wanted, and what I was willing to pay. They made the deal happen. I left very happy. used 2014 Ram 1500 Big Horn. Conner was great. I knew what I wanted, and what I was willing to pay. They made the deal happen. I left very happy. More

Jose Salas - Great experience My experience at purchasing a new car at Bill Kay Chevrolet was amazing. This was made possible by Jose Salas, the salesman that assisted me. Jose wor My experience at purchasing a new car at Bill Kay Chevrolet was amazing. This was made possible by Jose Salas, the salesman that assisted me. Jose worked tirelessly to pull together the best deal possible. Three hours later, I left the dealership with a new car and felt comfortable and appreciative of the entire process and experience. Thank you Jose! More

Honesty I came in as a victim of a terrible car crash in which I was not at fault. Still waiting on my insurance company to pay out my current finance company I came in as a victim of a terrible car crash in which I was not at fault. Still waiting on my insurance company to pay out my current finance company John and Jennifer was able to still get me in a new 2018 Malibu with no money down. I don’t have good credit but I work hard everyday and I try to keep a positive attitude about things. No one could offer me what Bill Kay Chevy offered me at all.!! Thanks to you guys for the hard work and to everyone reading trust their process!!! More

Good experience with this dealership Bought a 2018 Trax from this dealership, love this vehicle. Overall good experience with this dealership.Helpful team Jennifer, Demi, John, and Joel w Bought a 2018 Trax from this dealership, love this vehicle. Overall good experience with this dealership.Helpful team Jennifer, Demi, John, and Joel were of great help. Jennifer answered all questions, suggested different vehicle, options, pressure free sales, timely and short process. John helped with financing. Joel knowledgeable and helpful with different service contracts. Demi helped with internet sales listings and available vehicles. -Sheena M., Bloomington, IL More

Buying made easy I purchased a 2019 traverse These guys were great! The staff was intelligent, courteous and fast! No sitting around all day. No sales mombo jumbo. My I purchased a 2019 traverse These guys were great! The staff was intelligent, courteous and fast! No sitting around all day. No sales mombo jumbo. My sales guy was friendly and knowledgeable about the vehicle’s features. I would definitely recommend. More

Bill is a great salesman! Bill answered all my questions, showed me all the bells and whistles and helped get me started on the programming. You can’t go wrong if he’s your sal Bill answered all my questions, showed me all the bells and whistles and helped get me started on the programming. You can’t go wrong if he’s your salesman! More