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Bill Kay Ford - Service Center

4.5

65 Lifetime Service Reviews

14633 S Cicero Ave, Midlothian, Illinois 60445

65 Reviews of Bill Kay Ford - Service Center

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November 12, 2018

"I camed there for a recall and they took me right in "

- IRALINTONSR

Once I got checked in I was told it would take about two or three hours and it was done in that time and I was off to my appointment

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Yes
Employees Worked With
Tom In service
November 09, 2018

"Top notch"

- SamAllen2

The service team was very professional, straight to the point ,and efficient. I got a oil change, tire rotatation, and trans flush. My car runs smoother.

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Yes
Employees Worked With
Carlos, and Tom
November 08, 2018

"Good management"

- FLORES074

Thomas was awesome. He explained a recall that had come up and was checked. He then sent my car to get the work I brought it in for. The guys did good.

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Yes
Employees Worked With
Thomas
November 06, 2018

"The over all was good"

- KEVUSTER69

I brought my work van in to bill Kay ford for what I thought was a break job but all I needed was to have my roaders cut and the pads were good something I thought was going to be hundreds of dollars was only about 200

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Recommend Dealer
Yes
Employees Worked With
Patrick Serratore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 05, 2018

"great experience "

- ALANGLAND820

Everyone was very friendly and the service great! I was in and out within an hour! I will definitely be coming back for my future car maintenance.

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Recommend Dealer
Yes
Employees Worked With
Patrick Serratore
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 05, 2018

"Excellent"

- FEDUKES

Husband purchased new car recently from Will Wilson. My car was recently serviced for the works and coolant replacement. Robert assisted me. My experiences at Bill Kay so far have always been Excellent.

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Recommend Dealer
Yes
Employees Worked With
Will Wilson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Robeert in Service. Don't remember others names. Robert was Excellent.
November 02, 2018

"The Works"

- 8ULLDOG

PJ. Robert . And Tom were very polite and helpful with questions and work. Pertaining to my vertical. Good service. And scheduled my car reasonably quick.

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Recommend Dealer
Yes
Employees Worked With
OC Glover
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"New radio done correct "

- Globob7

Had problems with new radio installation but tom Delaney stayed with us until it got corrected Was there all day but they kept us updated and got it fixed

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Recommend Dealer
Yes
Employees Worked With
Tom Delaney
October 31, 2018

"The Works"

- JES40495

Was asked to comeback for additional work on a leak I had asked about . Not sure why we couldn't resolve it then, was told a massive leak but not documented on paperwork Other than that , normally great service.

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Recommend Dealer
Yes
Employees Worked With
Robert
October 30, 2018

"Service with a smile "

- CJ

I brought my car in and it was serviced in a timely fashion. Robert was very courteous and professional. The only complaint I have is when I went to pick up my car it took more than 30 minutes to get my car. The lady at the desk requested a porter and 20 minutes went past before I had to remind her to request another porter. She had completely forgotten about me..

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Recommend Dealer
Yes
Employees Worked With
Robert
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