Back

Bill Kay Honda

Bourbonnais, IL

4.1
1,576 Reviews
Bill Kay Honda is proud to be an automotive leader in our area. Since opening our doors, Bill Kay Honda has kept a firm commitment to our customers. We offer a wide variety of vehicles, and hope to make the car buying process as quick and hassle free as possible. Bill Kay Honda has an experienced and reliable Service and Parts Department, open extra hours to help fit our customers' hectic schedules; and, as always, Bill Kay Honda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (815) 937-7900 if you have any questions or comments.
Contact Dealership

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

Showing 1,576 reviews

December 10, 2011

I would caution using Donnie McGee when buying from Bill Kay Honda and perhaps even caution using that dealership if this is the way they operate. was shopping for a specific model of used vehicles the othe More

by Hacked
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Donnie McGee
Dec 10, 2011 -

Bill Kay Honda responded

Reviewer, my name is Brent Kurtyak and I am the Internet Sales Manager here at Bill Kay Honda. My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We would like to have a chance to discuss this more with you if you could please give me a call. My number here at the dealership is 815-937-7900.

Dec 11, 2011 -

Hacked responded

Thanks, Brent, for getting back to me. I'm traveling Monday about 9 a.m. on. Call my cell if you'd like. 615-830-9000. Mike

November 24, 2011

The integrity, quality and knowledge of the salesmen, the discounted new vehicle cost, the trade in value, previous purchase history and experience, quality of the service department and dealership access co More

by Dave Puent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz and Brent Kurtyak
November 22, 2011

Bert has always gone above and beyond what a salesman does at other dealerships from our past experiences. He is very knowledgable of the complete Honda line. Bill Kay Honda has a very comfortable envi More

by ashline28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
November 09, 2011

We had service that was excellent.. we went in wanting a certain CRV and in four days we were driving it out of the showroom. Everyone we worked with was great. Our salesman, Donny was fairly new, but he wa More

by teri.bruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny McGee & Brent K ( internet sales)
November 05, 2011

I couldn't have asked for a better experience. Brent and Ed were amazing, friendly, professional, and caring. Thank you guys for everything you've done. Thank you. More

by KellyZap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed and Breny
Nov 07, 2011 -

Bill Kay Honda responded

Thank you very much for you business. It was a pleasure helping you get your 2005 CR-V. Call me if there is anything that I can do to help. Brent Kurtyak Internet Sales Manager Bill Kay Honda 815-937-7900

November 04, 2011

I had a problem with an oil leak on my 2011 Pilot - turned out to be a loose oil-pan bolt. Unfortunately, most of the oil leaked on my garage floor. It only took one phone call for the Bill Kay staff t More

by BurchP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Youngblood
October 25, 2011

I had a great experience at Bill Kay today. I had not been back in almost 9 years and was dreading going, but it was a unexpectedly pleasant. I would recommend Bill Kay and the gentleman that helped me o More

by StephyGriffith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie and Pete
October 23, 2011

Have had the opportunity to work with several Honda Dealers in Illinois over the past eighteen years and Bill Kay Honda of Bourbonnais provided the best service and overall experience of any others vi More

by cdframe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Baio, Bert Tvrz
October 13, 2011

We had an amazing experience with Bill Kay Honda. I was actually shopping around and made a call to this dealership to gauge an estimate of the discounts they were offering on Odyssey. Happened to speak to More

by ASanyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Shepley
September 30, 2011

Bill Kay Honda and specifically Bert Tvrz, were recommended to me by a friend. The recommendation was well deserved. Bert was very pleasant to deal with and not at all high pressure. He was very More

by rambler37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert and Ike