
Bill Kay Honda
Bourbonnais, IL

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1,559 Reviews of Bill Kay Honda
Service Dept. Especially Sam Sam is always so kind and considerate on days that are usually bad for people....he goes above and beyond to make his customers happy. I came in with Sam is always so kind and considerate on days that are usually bad for people....he goes above and beyond to make his customers happy. I came in with cRV door lock problem and promptly locked the keys in the car. Sam took it in stride. He was happy to provide me with a cute little red car for the day. When it was ready, the bill was slightly less than anticipated. Car needs a 100k tune up, informed me of it and what it entailed as well as how important it is to have done. I couldn’t have it sone then, but he did not pressure me into it. Bill Kay has a gem of an employee in service. Thank you. More
Great service Got a great price and the service was very friendly by all. Quick service. Place is also very clean. Even when calling the place the phone operator Got a great price and the service was very friendly by all. Quick service. Place is also very clean. Even when calling the place the phone operator was friendly. More
They were very professional and got my car done fast Great service love have all my maintenance done at Bill Kay also love the coupons they send me would refer friends and family to them Great service love have all my maintenance done at Bill Kay also love the coupons they send me would refer friends and family to them More
Above and Beyond I had not purchased a nice vehicle on my own since 1994. About a year and a half ago I went to see if I could possibly get a vehicle on my own. I was I had not purchased a nice vehicle on my own since 1994. About a year and a half ago I went to see if I could possibly get a vehicle on my own. I was able to get a previously owned vehicle with low miles. There were some misunderstandings on my part and I feel this dealership went above and beyond to help me out after that purchase I was able to get a brand new Honda at a great APR Thank you Bill Kay Honda for your patience and professionalism during this purchasing process More
Trustworthy and professional This was at least our third time dealing with Joe and returning to Bill Kay. We returned from out of state to our hometown. Joe made the process easy This was at least our third time dealing with Joe and returning to Bill Kay. We returned from out of state to our hometown. Joe made the process easy and painless. He went above and beyond working with our time constraints, and we love our 2018 crv. He explained the navigation system in a patient manner . We couldn’t be happier. More
Great job Bill Kay and specifically Arael made car buying easy. Negotiated on price (out the door) before getting there. Extremely honest and dedicated sales te Bill Kay and specifically Arael made car buying easy. Negotiated on price (out the door) before getting there. Extremely honest and dedicated sales team. Would definitely buy another vehicle from them! More
Always a happy customer! I am always pleased with Bill Kay Honda! Sam in the service department is excellent! He will make sure that he explains everything and always makes I am always pleased with Bill Kay Honda! Sam in the service department is excellent! He will make sure that he explains everything and always makes sure you are a satisfied customer! He’s very good! More
2013 CR-V service As always it's a pleasure to come back to Bill Kay Honda for routine service. Even though our vehicle is now 5 years old and there are several Honda d As always it's a pleasure to come back to Bill Kay Honda for routine service. Even though our vehicle is now 5 years old and there are several Honda dealerships closer to our home, I wouldn't go anywhere for service. We're always greeted in a friendly and courteous manner by the service staff, the waiting area is very comfortable. Oil and tire rotation service is always done in a timely manner and the staff keeps you informed as to the progress and any additional issues that may need attention. The last three visits I've had Sam Rios as my service rep, and as before Sam is friendly,professional, and most importantly, honest in servicing our CR-V. Sam and the rest of the staff at Bill Kay is why I bypass other dealership and repair shops and keep coming back. More
Great car for a fair price I stopped in to see one of their many used cars and left a very happy customer. Thank you to Saul who put together a fair deal on a great car! I stopped in to see one of their many used cars and left a very happy customer. Thank you to Saul who put together a fair deal on a great car! More
Service Did tune up service work for our 3 Honda Vehicles around our busy schedule and gave us a loaner vehicle also to help accomadate us when vehicles were Did tune up service work for our 3 Honda Vehicles around our busy schedule and gave us a loaner vehicle also to help accomadate us when vehicles were being serviced. More