
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Worked Hard to get me a great deal! This dealership really went above and beyond to get me the vehicle I wanted at a rate I was comfortable with. Top notch service. I will definitely be This dealership really went above and beyond to get me the vehicle I wanted at a rate I was comfortable with. Top notch service. I will definitely be referring Bill Kay Hond to everyone. Ask for Ed he did an amazing job! More
BERT TVRZ IS THE MAN Wow, I've bought multiple new cars from various dealers and never had an experience as good as at Bill Kay Honda!!!! BERT TVRZ truly did everything he Wow, I've bought multiple new cars from various dealers and never had an experience as good as at Bill Kay Honda!!!! BERT TVRZ truly did everything he can to make what was unrealistic for other dealers, car fit my budget. I'm still shocked how good he is! HIGHLY RECOMMEND SEEING BERT!!! More
Great Experience There was no pressure from anyone at anytime, they had a very Informative team where all my questions and concerns were answered. If my main salesman There was no pressure from anyone at anytime, they had a very Informative team where all my questions and concerns were answered. If my main salesman Joe Boie who was great wasn't immediately available to take a call or answer a question it was immediately handled by Saul Whitaker who also was great. Every dealership should have a team like this. Steve Gramera wasn't one of your typical business managers, he was friendly, courteous, and helpful. overall this was one of if not the best car deal I have negotiated and I have had a few in my last 50 years. More
easy new vehicle purchase Bert Tvrz always makes car buying a great experience for us. He knows what we like, and gets our deal done very efficiently and is always very accommo Bert Tvrz always makes car buying a great experience for us. He knows what we like, and gets our deal done very efficiently and is always very accommodating and friendly! More
New vehicle purchas Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. T Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. They did not tell me until AFTER they put the hitch on my new CRV that it is not the same size. This new hitch does not work with the trailer we have. This is relevant information they should have disclosed, and now they refuse to work toward a solution, saying they don't know how they can resolve it. Also, when I took it in for the hitch and floor mats, they did not finish the work when they promised, greatly inconveniencing me, as I had scheduled around the times they gave. And they never even vacuumed the floors before putting down the new mats. Extremely disappointed, and will never go back to Bill Kay Honda.,Be very careful at this dealership. I traded in a Pilot which had a 2 inch hitch. I purchased the trailer package and 2 inch hitch with the new CRV. They did not tell me until AFTER they put the hitch on my new CRV that it is not the same size. This new hitch does not work with the trailer we have. This is relevant information they should have disclosed, and now they refuse to work toward a solution, saying they don't know how they can resolve it. Also, when I took it in for the hitch and floor mats, they did not finish the work when they promised, greatly inconveniencing me, as I had scheduled around the times they gave. And they never even vacuumed the floors before putting down the new mats. Extremely disappointed, and will never go back to Bill Kay Honda. More
GOOD SERVICE HELP went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and went to tis dealer today to get some inspections/repairs done on a recent 1/2017 purchased honda civic and want to report i had a great experience and was happy to find out that my possible concerns were nothing to be concerned about service department was very helpful and courteous! More
Never again Oil drain plug fell out at 70mph after service here. They looked at my car and since it wasn't making any noises or smoking they say I should just ass Oil drain plug fell out at 70mph after service here. They looked at my car and since it wasn't making any noises or smoking they say I should just assume everything will be alright I told him to give me his car keys and I would return in a half hour with a similar story and we would see how he felt about that These guys made a major mistake and do not stand behind their work I will never return here for any reason. More
Just another dealer that wastes your time. I'd save your time and effort and look at the many other reputable dealers. Drag their heals and beat around the bush. If you're looking to get screwe I'd save your time and effort and look at the many other reputable dealers. Drag their heals and beat around the bush. If you're looking to get screwed....this is it. More
Excellent We had an excellent experience with Bert. He provided great pricing with no haggling and ample information on the car we were interested in with a ver We had an excellent experience with Bert. He provided great pricing with no haggling and ample information on the car we were interested in with a very friendly demeanor. More
Great price, great car. S L O W experience.. Bought a '13 crv today. Found the place because they were offering at a fantastic price. Very busy Saturday. Salesman trying to balance three people a Bought a '13 crv today. Found the place because they were offering at a fantastic price. Very busy Saturday. Salesman trying to balance three people at once ( even though we had an appointment.) Took one hour to find out if a different car was certified. No one could answer. Never did find out! Check-out process was quite slow. Took 45 minutes to learn the loan rate and payment info. If the deal hadn't been so good we most certainly would have left. Too many people involved, all very nice, but they need to figure out how to work together MORE EFFICIENTLY. Five hours later.. great car, great price, lousy experience. More