
Bill Kay Honda
Bourbonnais, IL

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1,559 Reviews of Bill Kay Honda
Bill Kay Honda is the best. They are professional, friendly and they keep the customer informed every step of the way, through both texts and phone calls. Highly satisfied!! friendly and they keep the customer informed every step of the way, through both texts and phone calls. Highly satisfied!! More
Thankyou Sam for taking care of my vehicle in a timely manner and contacting me as soon as it was done for pick up!! You always provide me and my family great service. manner and contacting me as soon as it was done for pick up!! You always provide me and my family great service. More
The women that check me in did not listen to what I wanted done. The tech could not find my lock to rotate my tires it was in my. Your loss on me spending more money there wanted done. The tech could not find my lock to rotate my tires it was in my. Your loss on me spending more money there More
Kathy provided top rated service and she's always very polite and helpful. Where others failed, Kathy was able to accomplish the task simply because she was not only willing to hear my concerns, but she w polite and helpful. Where others failed, Kathy was able to accomplish the task simply because she was not only willing to hear my concerns, but she was able to find the problem / solution. Kathy is truly deducted to her work and making sure that the customers are very happy, and because of this, Kathy provided excellent service. More
Was very disappointed after leaving the service department and the car was worse then when I brought it in.. someone forgot to tighten a few screws or something... wasn’t sure I could get it back department and the car was worse then when I brought it in.. someone forgot to tighten a few screws or something... wasn’t sure I could get it back to dealership, and I was just across the street. More
This place is the best! I bought my used Civic at Bill Kay and wouldn't go anywhere else to have it serviced. Clean, professional, and friendly. Definitely a quality dealership. Kay and wouldn't go anywhere else to have it serviced. Clean, professional, and friendly. Definitely a quality dealership. More
Bert is excellent to work with. We have worked with him on several vehicles and have been pleased with all of them. Look forward to working with him again on our next Honda. on several vehicles and have been pleased with all of them. Look forward to working with him again on our next Honda. More
The service department is always trying to sell a service not needed on your vehicle. They have tried to convince me the van needed transmission fluid changed at 95,000 miles. Tried to tell me alignment not needed on your vehicle. They have tried to convince me the van needed transmission fluid changed at 95,000 miles. Tried to tell me alignment could not be done due to bad rear control arm which could be fixed for $652.. Took it else where and that shop had no problem getting it aligned. I will never use the service department again. More