
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
They are always polite and thorough with your vehicle. They also offer a very helpful diagnostic check that let's you know what needs to be done next. They also offer a very helpful diagnostic check that let's you know what needs to be done next. More
Epic. Awesome. Historically, I would much rather go to the dentist than to a car dealer. This experience was by far the best I ever had. No pressure, Bert is leag Historically, I would much rather go to the dentist than to a car dealer. This experience was by far the best I ever had. No pressure, Bert is leagues ahead of his competition. Virtually no negotiating. Your garage staff is excellent. Paperwork was easy. And I bought the best car in America! More
Fantastic service The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you un The maintenance crew at Bill Kay is always thorough and professional. Highly recommend getting your service done by them. They wont try to sell you unneeded parts/products. And will have you in and out ASAP! More
I was on my way to the Chicago airport and realized my lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going lugnuts on my tires were loose. I pulled into this dealership, because it was the closest. They were very busy, but when I explained that I was going to miss my flight, one of the mechanics, Sam, was eager to help. Within 20 minutes we were back on the road safely! Thanks Hondat and thank you Sam! More
I found them to be very courteous and professional with regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner. regards to work done and customer service. Also, explain clearly work needed to be done, and finished in a timely manner. More
Dealer rating changed due to vehicle problem being resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff. resolved, and because of the courtesy and kindness, this customer received numerous times in the past from the Honda Service Department staff. More
I recommend Bill Kay Honda. I purchased a used 2015 Honda CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including sho CRV on July 16, 2020. Salesman, Joe Boie was attentive, patient and answered all my questions, and worked with me from start to finish, including showing how to pair my phone and radio controls before departing the dealership. Thanks Joe. ToddS. More
Great experience I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is I arrived a little earlyfor my oil change and tire rotation as I had a last minute lunch date. Sam got me in and out in time. Service department is great. More
I arrived a bit early for my pre-arranged 1pm appt. This was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were runnin was the first service visit on new Passport. Thought would be more involved, but was only an oil change & tire rotation. Was advised they were running a bit behind, although the entire dept didnt seem busy at all. Vehicle ready 2:40. I thought car would have been washed as part of the visit. But not included. Overall I left feeling “Not sure they cared that I brought the car there for service”. More