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Bill Kay Honda

Bourbonnais, IL

4.6
1,560 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,560 Reviews of Bill Kay Honda

June 28, 2020

I have been a Honda client for 15 years pretty much because of the customer service and Service Department. They have been professional, courteous, always on time and helpful with suggestions. I don’t More

by wdna17
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jun 28, 2020 -

Bill Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bill Kay Honda.

June 28, 2020

Ed Hanahan has sold me two Vehicles and it has been a great experience. He’s been very easy to work with and made sure I received what I was looking for at a great price. I’ll definitely be returning. More

by Lynn
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Jun 28, 2020 -

Bill Kay Honda responded

Congratulations on your new vehicle, Lynn! We are so glad that Ed had the opportunity to work with you and that our team could make this a top-notch experience! We hope you enjoy your new vehicle and look forward to continuing to serve you in the future!

June 27, 2020

I was happy for so long until they screwed me over with not following my warranty and what I paid for. They said I put in freedom into my car that I definitely did not and didn’t have anyone else touch my More

by erikarun1384
Recommend Dealer
No
Employees Worked With
Samuel Rios
Jul 14, 2020 -

Bill Kay Honda responded

Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

June 27, 2020

Called later in the day because I was hearing a sound and we were leaving the next day fir Florida and they worked us in!! More

by Debbiegamble
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 28, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 27, 2020

Fast and easy buying experience. From sales to finance they were knowledgeable and helpful. Gave a good trade in value. Glad I bought my vehicle from bill kay honda More

by Bacon 🥓
Recommend Dealer
Yes
Employees Worked With
Steve in finance was the best. , Larry Chouinard
Jun 28, 2020 -

Bill Kay Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bill Kay Honda are glad to have you as a customer.

June 27, 2020

All service department attendants keep me informed and explain all work that needs to be completed and make sure I am completely satisfied! I have total confidence in them! More

by parker209
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Jun 28, 2020 -

Bill Kay Honda responded

Thank you so much for your kind words for Bill Kay Honda's service department. We appreciate you taking the time to leave us this wonderful feedback!

June 27, 2020

Sam was awesome, as usual. We love that he, Kathy, Allen are always so honest. They never do more then is needed to our cars . And the service techs are great. In one time & it’s done right. More

by WHELGESON2
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Alan Heimberger, Kathleen Omay, Samuel Rios
Jun 28, 2020 -

Bill Kay Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 26, 2020

The service team is always polite and professional when I come in. They explain everything that’s going on with your vehicle and has always had my vehicle ready when promised. Way To Go Team!! More

by cynthharrington
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

Thank you for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 26, 2020

oil change appointment went in for app and got the oil changed right awaywith out having to come back another day i sure did appreciate getting it done right then More

by jerrab43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

We appreciate your business and our team looks forward to serving you again soon!

June 26, 2020

Maintenance done on CRV The service team completed the tasks that was required to be done at that time. Sam explained the tasks that made. I was satisfied was input after t More

by bohnzulu1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 27, 2020 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Sam and the team, and we look forward to working with you again!

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