
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Excellent customer service! From the time I walked in to the time I left, everyone was very helpful! I entered through the wrong door for my service appointment, but a friendly s From the time I walked in to the time I left, everyone was very helpful! I entered through the wrong door for my service appointment, but a friendly service associate walked me back to the correct place and helped me find my service representative, Sam Rios. Sam was amazing and so very helpful! Every person I came into contact with was excellent and very friendly! I will definitely come back in the future. More
Just looking, ended up buying We were just going to see what's out there. Joe ran some figures and worked with us so 5 hours later we ended up buying. We know there is wiggle room We were just going to see what's out there. Joe ran some figures and worked with us so 5 hours later we ended up buying. We know there is wiggle room when buying cars and it's nice when a dealer gives you time to look and run some figures. More
Great service experience Whenever I need my car serviced I drive 30 miles south, passing 3 dealerships on the way, because I always receive awesome service for my vehicle and Whenever I need my car serviced I drive 30 miles south, passing 3 dealerships on the way, because I always receive awesome service for my vehicle and excellent customer service. More
Competitive and informative Dealing with Bert and Bill Kay Honda was very straightforward from the start. From my initial online inquiry, test driving, follow up questions, finan Dealing with Bert and Bill Kay Honda was very straightforward from the start. From my initial online inquiry, test driving, follow up questions, financing and finally picking up my vehicle, the entire process went smoothly. Everything was explained very well, my questions were answered and I was left to make my decision. There wasn’t any high pressure sales pitches. More
Pushy Kathy comes across as extremely pushy, and is not simply providing recommendations of services. She alone is a huge reason I will not be back. Winds Kathy comes across as extremely pushy, and is not simply providing recommendations of services. She alone is a huge reason I will not be back. Windshield wiper fluid was not added to my car during oil change, and it was almost empty. I will not be back, unless it is strictly something that is warranty work. More
Fantastic Pulled in for air realized my oil needed changed they did it right away with a smile and really caring about me as a customer! Pulled in for air realized my oil needed changed they did it right away with a smile and really caring about me as a customer! More
Quick, professional service Easily made an online appointment. I came in for basic oil and filter change and troubleshooting of a door lock problem. The service was quick as I w Easily made an online appointment. I came in for basic oil and filter change and troubleshooting of a door lock problem. The service was quick as I waited. Samuel kept me informed of the service progress and when it was done informed me of future items to keep an eye on. Great service! More
Excellent Service Service was great and minimal wait time. I would definitely recommend this dealership to friends and family. Price for services is very competitive fo Service was great and minimal wait time. I would definitely recommend this dealership to friends and family. Price for services is very competitive for this area. More
Friendly and Knowledgeable Friendly ... easy to converse with Knowledgeable ... had the answers ready or was able to find answers in a short amount of time I Highly Recommen Friendly ... easy to converse with Knowledgeable ... had the answers ready or was able to find answers in a short amount of time I Highly Recommend More
Tire alignment They were very great, Sam is is awesome. Service was fast. They accommodate the fact that I had my baby with me and pulled my car closer for me to get They were very great, Sam is is awesome. Service was fast. They accommodate the fact that I had my baby with me and pulled my car closer for me to get to. More