Bill Kay Honda - Service Center

The online service appointment system works very nicely. Service was completed in the determined timeframe. Sam, the service manager, went above and beyond to explain the service to be provided and if there Service was completed in the determined timeframe. Sam, the service manager, went above and beyond to explain the service to be provided and if there were alternatives. More

It's a great place they are very knowledgeable and understanding they work with you understanding they work with you More

Bill Kay Honda service department is very friendly and professional and get things done quickly. professional and get things done quickly. More

Service was good. Just seemed expensive to change the transmission fluid. Also got new tires after being told I needed them transmission fluid. Also got new tires after being told I needed them More

Efficient, kept in touch, did a detailed check of car. and then let me know about needs so I could approve repairs in time to get car back the same day. Efficient about providing me with shuttle to work a and then let me know about needs so I could approve repairs in time to get car back the same day. Efficient about providing me with shuttle to work and back to dealership. More

Would have been a 5, but for the Second time in a row Mike let my van come back to me with my engine check light still on. I would hope that Honda's policy is to check engine lights in the future and inf Mike let my van come back to me with my engine check light still on. I would hope that Honda's policy is to check engine lights in the future and inform the customer with there options. More

It’s great on time! Excellent customer service. Very easy to work with! No problems. to work with! No problems. More

The service department is the top. They are always accommodating and through. I purchased My Accord in 2013 new, from Bert. Now there is a top notch salesman!! BKH is the only place I have service accommodating and through. I purchased My Accord in 2013 new, from Bert. Now there is a top notch salesman!! BKH is the only place I have service on my car. It is still running like brand new thanks to Sam and Kathy and the Techs. More

The dealership kept me notified as to when my car would be ready. Very nice people! be ready. Very nice people! More

Sam is the BEST!!! Look forward to seeing him when service is needed! He always explains how it is and does not push extra service! service is needed! He always explains how it is and does not push extra service! More