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Bill Kay Honda - Service Center

Bourbonnais, IL

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916 Reviews

916 Reviews of Bill Kay Honda - Service Center

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August 27, 2018

Service I had an issue that continually occured but they eventually solve the problem. He went above and beyond to help me. I was more than satisfied by th More

by Kristi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
August 26, 2018

Always treat you like family. I always feel like I am appreciated as a person, not just a customer. Alan always goes above and beyond to help me himself if possible. More

by SHIRLEE.DESLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Heimberger
August 25, 2018

Service Department Extremely disappointed that they do not offer a free car wash. I have a 15 year old Toyota that I have serviced at the Toyota dealership and they wash More

by Larke93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Whitaker, Joe Boie
August 24, 2018

Such a sweet lady at the service dept. I brought my car in for sealcoating. I received a rental car for the day and a call when car was ready. Upon returning we were given vehicle and s More

by txgal120685
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
August 24, 2018

Fast and friendly Good service friendly staff. Will recommend Bill Kay Honda .I will continue to work with and buy Honda s. Also will bring in more customers. More

by crayton68@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Joe Boie, Samuel Rios
August 24, 2018

very organized I had a good experience other than the 45 min-1 hour wait even though i had an appointment. That seems like a bit long. More

by MokenaJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Oil change I came in for an oil change, no appt. I was told 45-60 minutes. It took about 2 hrs. They were very apologetic and said the oil change was free. I tol More

by Driversteve57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
August 24, 2018

Gpt a new battery The young man from Service pointed out I rated a new battery for FREE! He was very friendly and professional> I was not aware that I rated one for fre More

by TUFFPRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
August 20, 2018

Always a good experience I stopped in for an oil change with my daughters Pilot and they got me in and out in an hour. I thought that was great without an appointment! More

by jwitvoet72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
August 18, 2018

Very professional Everything was handled quickly and professionally. I didn’t feel pressure as if they were trying to sell me something like you get from some shops. I More

by lmassey224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
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