Bill Kay Honda - Service Center

Last Time My wife drove her car over to dealer for an oil change and had to spend $140 on a new battery. This car has never had a problem not starting and in fa My wife drove her car over to dealer for an oil change and had to spend $140 on a new battery. This car has never had a problem not starting and in fact this was the first instance. Employee started rated that the car would not start at all. It's things like this that is giving Honda a bad name. I will be notifying corporate for sure. More

Always great service, friendly people. They take great care of me at Bill Kay. I go way out of my way to go to them for all my service needs because I have faith in their quality of work, a They take great care of me at Bill Kay. I go way out of my way to go to them for all my service needs because I have faith in their quality of work, and I trust them. More

Took care of my problem. Battery was not producing enough power to properly start car.new battery solved the problem car is a 94 accord with around 200000 miles so the rare ha Battery was not producing enough power to properly start car.new battery solved the problem car is a 94 accord with around 200000 miles so the rare hard start came as a surprise More

Check the car before a road trip! They checked everything to be sure I had a safe journey and at no cost to me!!! Great job! I appreciate how quickly the car was checked and I was able They checked everything to be sure I had a safe journey and at no cost to me!!! Great job! I appreciate how quickly the car was checked and I was able to leave within an hour of my appointment. More

Highly recommended excellent personalized service Having purchased my CVR in 2016 I am very grateful for the personal service the advisors give each time I have come in. Kathy, Sam & John always take Having purchased my CVR in 2016 I am very grateful for the personal service the advisors give each time I have come in. Kathy, Sam & John always take the time to explain what is needed & for someone who never had to be “in charge” of a vehicle they have each gone out of their way at different times to make sure I understood what was needed & what the options were. Highly recommend Bill Kay Honda in Bourbonnais definitely a 5 star experience. More

Responsive and timely Our Odyssey'e engine light came on and it began to vibrate. After consulting with the service department, we had the vehicle towed to the Honda servic Our Odyssey'e engine light came on and it began to vibrate. After consulting with the service department, we had the vehicle towed to the Honda service center. Diagnosis and repairs were performed the same day. There was no charge to us since the repiar and tow were coverd by Honda Care. More

Routine maintenance & repair I had to have routine maintenance done on my Honda Pilot & a lock issue fixed & as always they were completed in a timely & professional manner. I had to have routine maintenance done on my Honda Pilot & a lock issue fixed & as always they were completed in a timely & professional manner. More

Montreal Jazz Festival I took my 2018 Ridgeline in for a 6 month service check before I left for Canada. The Turbo Propeller plane that I took almost makes me which that I I took my 2018 Ridgeline in for a 6 month service check before I left for Canada. The Turbo Propeller plane that I took almost makes me which that I drove. Nevertheless, when I get home I am sure that the Ridgeline is good to go wherever the road may take me. Thank you Bill Kay Honda. More

Great Service as Usual Honda has been the best in terms of service of any dealership I have tried. They always are thorough and helpful. I have started taking in my Chevy Ma Honda has been the best in terms of service of any dealership I have tried. They always are thorough and helpful. I have started taking in my Chevy Malibu because I haven't been happy with my Chevy dealership. More

Oil change and service Very friendly people from answering the phone to the service people. Sam is very in depth and friendly. Burt was the main reason I bought at this deal Very friendly people from answering the phone to the service people. Sam is very in depth and friendly. Burt was the main reason I bought at this dealership. Will continue to buy cars and have service done at Bill Kay Bradley. More