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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
September 07, 2021
Fantastic employees with above and beyond service. My car fan was damaged and despite the service men being on strike, they got it repaired for me in a timely fashion. Great cars and great deals, highly reco fan was damaged and despite the service men being on strike, they got it repaired for me in a timely fashion. Great cars and great deals, highly recommended! More
by SPJANES
Verified CustomerEmployees Worked With
Other Employees :
Jerimy Witt, Kim Golden, Carl Beckstrom, Fernando Flores, Adrienne Salazar
September 06, 2021
I always bring my car to Bill Kay for its' maintenance. Ric in service always takes care of me and makes me feel like "family!" Ric in service always takes care of me and makes me feel like "family!" More
by Karen W
Employees Worked With
September 06, 2021
Steve my Salesman went out and beyond his way to get us the perfect car! He does his job but also cares about his customers! Not just another sell! the perfect car! He does his job but also cares about his customers! Not just another sell! More
by lorenamora82
September 06, 2021
Rick was great!! Part for my sons car was back ordered, he kept me informed and call me right when part was in to schedule. Will use them again!! he kept me informed and call me right when part was in to schedule. Will use them again!! More
by Jeanine D.
Employees Worked With
September 06, 2021
They always go above and beyond to take care of me and make sure that I am satisfied with my purchase as well as maintenance and everything in between. make sure that I am satisfied with my purchase as well as maintenance and everything in between. More
by NADIAAYYEH
September 06, 2021
Worker is polite and i wait for 1 hour for oil change and tires rotation, it is reasonable time. It is a comfortable place to wait and offer free coffee and water. tires rotation, it is reasonable time. It is a comfortable place to wait and offer free coffee and water. More
by Alex ngai
Employees Worked With
Tim, jhonny
September 04, 2021
I'm customer of this nissan dealer for more than 6 years. I'm very satisfied. The service is very professional and excellent. I always recommend Bill Kay Nissan to my new friends. I'm very satisfied. The service is very professional and excellent. I always recommend Bill Kay Nissan to my new friends. More
by KEVLEO58
Employees Worked With
Matt Klein
September 04, 2021
Have not reached out to you yet but am pretty upset with my purchase. Had the car less than five days and it died in my driveway. Had to put a new starter , alternator and battery. While I know I was buying my purchase. Had the car less than five days and it died in my driveway. Had to put a new starter , alternator and battery. While I know I was buying a used car as is, I would expect that it runs for more than a week. More
by Jim.bergeron
Employees Worked With
September 03, 2021
The Service Representavie took concern and the repair/ service work was done the same day. I was able to wait while the work was being done service work was done the same day. I was able to wait while the work was being done More
by HUGHESSA3
September 03, 2021
Received good follow-up to fix the light bulb issue. The maintenance team explained to me on the matter to make me understood the seemingly water coming mater. All was resolved. Thanks to the team. maintenance team explained to me on the matter to make me understood the seemingly water coming mater. All was resolved. Thanks to the team. More
by ALEXCHARK
