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Bill Kay Nissan

Downers Grove, IL

4.6
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,578 reviews

September 03, 2021

Great experience with a prompt, friendly staff and reasonable pricing:) All the work was finished when promised and they even through in a car wash. More

by hwbf23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, Jerimy Witt, Carl Beckstrom
Sep 03, 2021 -

Bill Kay Nissan responded

Thank you very kind words, And outstanding star rating.

September 02, 2021

The best dealership ever. Ric Funston communicates with you very well to ensure you the work required is needed. I will be returning for all my service needs. Thank you More

by candelaria21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Bill Kay Nissan responded

Thank you candelaria21, For you outstanding star rating.

September 02, 2021

Rick in service is great, amazing. Gave me a loaner car a.s.a.p. during the mechanic strike because I had a transmission problem. Called to keep me updated during strike. My car was ready the day after t More

by DEBCAMPAGNA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Flores
Sep 02, 2021 -

Bill Kay Nissan responded

Thank you for your loyalty and fantastic star rating.

September 02, 2021

I had a great buying experience and love the car I left with. The team was flexible with my schedule, answered all my questions, and were super fun and friendly. More

by price.jana@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Paul Johnson, Joe Rangel, Shane Hernandez
Sep 03, 2021 -

Bill Kay Nissan responded

Jana Price, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

September 01, 2021

Saul was highly knowledgeable and professional. He was able to answer all my questions during the test drive and during our discussion about numbers afterward. More

by DTDR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Fajardo
Sep 01, 2021 -

Bill Kay Nissan responded

Hi Dtdr, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

August 31, 2021

I planned on going to the Mazda dealership right up the street from Nissan. I had a pretty good experience with them last year, so decided to go back. Complete night and day - this time around the customer More

by shanti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rangel
Sep 01, 2021 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us! Outstanding star rating!!!!!!

August 25, 2021

The service was horrible I was overcharged for work that was done on my car I intend to recover some of my money service was horrible More

by zoid72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Flores
Aug 25, 2021 -

Bill Kay Nissan responded

If you would please call me DONNIE JORMAN Owner Loyalty Manager at 630-969-3200 ext. 1221 Would like to hear more details.

August 25, 2021

Very pleasant staff. Our salesman, Steve, knows his stock and was very informative and helpful. Overall good experience. The car we bought was competitively priced for the amount of miles and condition of th More

by jminnich10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Caldwell
Aug 25, 2021 -

Bill Kay Nissan responded

Jminnich10, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

August 21, 2021

I came in for an advertised car of $22,900. Then I was informed the car was actually over $26,000 and was improperly listed with a third party website. They made me purchase an additional $1,299 cost to c More

by ADAMGIGANTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

Bill Kay Nissan responded

Please call me i would like to hear more details about your recent experience with us. DONNIE JORMAN Owner Loyalty Manager at 630-969-3200 Ext. 1221.

August 19, 2021

Easygoing nice people. I didn't have any issues negotiating the price I wanted. Shane was good to work with and a overall cool guy. No complaints. Happy with my car. More

by Kczarnik64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Paul Johnson, Shane Hernandez
Aug 20, 2021 -

Bill Kay Nissan responded

Hi Kczarnik64, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

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