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Bill Kay Nissan
Downers Grove, IL
2,578 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,578 reviews
August 19, 2021
The sales team are professional, provide a fair price on trade-ins and are very knowledgeable on their vehicle inventory. Saul and Tim are a great team. trade-ins and are very knowledgeable on their vehicle inventory. Saul and Tim are a great team. More
by bmander04
Verified Customer
August 18, 2021
Salesmen were overly pushy. I had told them I needed time to talk this over with my family and they would not stop making offers. They also did not give me anywhere near a fair initial offer based on my cred to talk this over with my family and they would not stop making offers. They also did not give me anywhere near a fair initial offer based on my credit. More
by NG-GUNDA
Employees Worked With
Other Employees :
Moe. - super helpful and respectful when I initially came to test drive and look at my car., Randall Caldwell, Matt Klein
August 18, 2021
The car is very good. However, the cashier documentations were not consistent with the sales promises (Warranty info.). Also the manual bundle (tech manual, operator manual etc.) is missing from the car. were not consistent with the sales promises (Warranty info.). Also the manual bundle (tech manual, operator manual etc.) is missing from the car. Art and Steve were very helpful and polite to me. Again, the car is very good so far. More
by wijekoon
August 17, 2021
Excellent work A+, Mr.Tim thanks for your service and your recommendations, you do not over sell as other deletes do, keep it up 👍🏿 and thanks. your recommendations, you do not over sell as other deletes do, keep it up 👍🏿 and thanks. More
by Mohammed
August 16, 2021
very good management and And salesman I would definitely do a business again and definitely recommend it to other peopleEverybody was good on explaining everything do a business again and definitely recommend it to other peopleEverybody was good on explaining everything More
by TDCNCONENNA
Employees Worked With
Other Employees :
Randall Caldwell, Shane Hernandez
August 14, 2021
From sales people to upper management helped us get a great car and we will definitely be going back for an upgrade on a rogue great car and we will definitely be going back for an upgrade on a rogue More
by TOMMY6420
August 13, 2021
Know little about this dealership. Close to home, and bought auto because supply is limited as a result of pandemic. Did think the deal was fair. bought auto because supply is limited as a result of pandemic. Did think the deal was fair. More
by WHO10
August 13, 2021
The maintenance department contact, Rick, was very professional and intentional about finding out about my warranties and ensuring I had transportation while work was being completed on my vehicle. professional and intentional about finding out about my warranties and ensuring I had transportation while work was being completed on my vehicle. More
by DEBNHEIRS4
Employees Worked With
August 13, 2021
Bill Kay Nissan is a great place. Employees are always Pleasant. Service usually on time. No complaints from me about this dealership at all. Will definitely return. Pleasant. Service usually on time. No complaints from me about this dealership at all. Will definitely return. More
by KCECCHETTI
August 12, 2021
My experience was great, the service clerk was very knowledgeable and helpful. The wait time was minimal for what I had to get done to my car. knowledgeable and helpful. The wait time was minimal for what I had to get done to my car. More
by delladevinj
Employees Worked With
Tim Mattern
