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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

July 30, 2023

Pleased with service and results. The salesmen are always kind and helpful the mechanics also. More

by barbpearlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Bill Kay Nissan responded

Hi Barbpearlman, we are very happy to have provided you with such a positive experience!

July 29, 2023

We've been using them for 12 years and always seems just fine. No complaints. More

by Jcgammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Jul 31, 2023 -

Bill Kay Nissan responded

Jcgammons, we are glad we could help!

July 28, 2023

Great customer service and a great knowledge of what had to be the mext step in process More

by benesquivel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 31, 2023 -

Bill Kay Nissan responded

Hi Benesquivel23, we are very happy to have provided you with such a positive experience!

July 28, 2023

Work wasn't completed correctly, now they refuse to fix it under the one year warranty. More

by Shasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ric Funston
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Bill Kay Nissan responded

Shasha I'm unable to find history of your visit under Shasha. Please call me Donnie Jorman Owner Loyalty Manager at 630 969 3200 ext 1221.

July 26, 2023

The experience was wonderful. Ric and Carl were friendly and helpful with offering coupons too. The service was quick and efficient. More

by becker.cnm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Jul 26, 2023 -

Bill Kay Nissan responded

Hi Becker.cnm, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

July 24, 2023

My experiences so far with the Downers Grove location have been nothing but exceptional. I never feel pressured to have more work done to my car than I feel necessary and they are pleasant to deal with. More

by Stephaniejgamble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom, Robert Tyminski, Kelly Poppleton
Jul 24, 2023 -

Bill Kay Nissan responded

Stephaniejgamble, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 21, 2023

A very nice and professional experience Ric was a very nice person who seems to go the extra mile just to make sure the customer is satisfied More

by EMMANUELESPINOSA13
Recommend Dealer
Yes
Employees Worked With
Ric
Jul 24, 2023 -

Bill Kay Nissan responded

Hi Emmanuelespinosa13, we are very happy to have provided you with such a positive experience!

July 18, 2023

Lisa was a great help getting a car that I could afford. The finance manager Kim was nice as well. More

by yancytyler12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa, Kim Golden
Jul 19, 2023 -

Bill Kay Nissan responded

Yancytyler12, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

July 17, 2023

I was in and out in no time! Very knowledgeable group. I even received a sparkling clean SUV. More

by gonzo481963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Beckstrom
Jul 18, 2023 -

Bill Kay Nissan responded

Gonzo481963, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

July 13, 2023

It was a Quick turnaround. They were able to get me back on the road. Thank you! More

by JODEE BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Poppleton
Jul 13, 2023 -

Bill Kay Nissan responded

JODEE BAKER thank you for a fantastic star rating!!!!!!!

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