Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,584 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,584 reviews
April 27, 2021
Did not have a 24 point inspection done. Only oil change and no car wash. Employees were nice. Place was clean and friendly. Cashier could be nicer and no car wash. Employees were nice. Place was clean and friendly. Cashier could be nicer More
by MZBRADLEY88
Verified Customer
April 23, 2021
MY MONTHLY PAY MONTHS SHOULD BE 199.00/ MONTH. THE FINANCE MANGER CHARGE ME 199.99 PER MONTH. WHY, I DONTH KNOW. THE BUSINESS MANAGER CHARGED ME4,079 AS AMOUNT TO BE PAID IN CASH IT SHOULD FINANCE MANGER CHARGE ME 199.99 PER MONTH. WHY, I DONTH KNOW. THE BUSINESS MANAGER CHARGED ME4,079 AS AMOUNT TO BE PAID IN CASH IT SHOULD BE 3.880 IN CASH AND A MONTHLY PAYMENT OF 199 I SHOULD GET A REFUND OF 199.00 MY PHONE CALLS TO THE DEALERSHIP WERE NEVER ANSWERED BY A REAL PERSON .... More
by edkus60515
April 22, 2021
The employees are taking care customers at 100% in a friendly manner., they also offer you the best service for your car., and they explain to you what’s wrong with your car. friendly manner., they also offer you the best service for your car., and they explain to you what’s wrong with your car. More
by JOSE197839@Icloud.com
April 22, 2021
The team at Bill-Kay are so kind, timely, interested & intentional in their approach to solving all and any issues presented by their customers. This characterization allows for success and the growth of intentional in their approach to solving all and any issues presented by their customers. This characterization allows for success and the growth of trust with customers. More
by BOLA345
April 22, 2021
The push button on my Titan pushed in so I couldn't start my truck. Tow it to the dealership and they fixed it with out an appointment in less than a hour. my truck. Tow it to the dealership and they fixed it with out an appointment in less than a hour. More
by CJ
Employees Worked With
Jerimy Witt
April 22, 2021
I love my new car!thank you so much I never was so I love my new car!thank you so much I never was so exited when I’m driving Really good price and very nice service I love my new car!thank you so much I never was so exited when I’m driving Really good price and very nice service More
by Analaviniatanase
April 21, 2021
The price and service was excellent. My wife was very happy with the new purchase. Also gave us very good deal on the trade in. happy with the new purchase. Also gave us very good deal on the trade in. More
by pchlebowicz
April 21, 2021
I had my car serviced, and Carl was great on explaining everything with me ... Dealerships need more guys like Carl ... I will be back to your dealership everything with me ... Dealerships need more guys like Carl ... I will be back to your dealership More
by eddtorres
Employees Worked With
Carl Beckstrom
April 21, 2021
Everything was very professional. They did all I asked and answered all my questions. Comprehensive check of my vehicle. Wait time was reasonable. Great job! and answered all my questions. Comprehensive check of my vehicle. Wait time was reasonable. Great job! More
by mshafe08
Employees Worked With
Jerimy Witt
April 21, 2021
I felt heard and that I finally received a transparent assessment of what my vehicle needed. After 3 attempts elsewhere, I think we may have finally gotten it. I also appreciate the low pressure “service assessment of what my vehicle needed. After 3 attempts elsewhere, I think we may have finally gotten it. I also appreciate the low pressure “service sales” pitch. Hopefully, we are good permanently! Trust is important and I am hopeful that we have found a new service team. More
by JUDIE_NASH
