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Bill Kay Nissan

Downers Grove, IL

4.6
2,584 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,584 reviews

April 15, 2021

Bill K Nissan staffing Are really customer friendly customer oriented and understanding and kind really appreciate the service I received I could not be more happy in my new Nissan rogue sport all-whee More

by Shirley mac
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt, Paul Johnson, Joe Rangel
Apr 15, 2021 -

Bill Kay Nissan responded

Thank you Shirley mac fantastic star rating#1

April 15, 2021

Always pleasant at Bill Kay. The wait has never been too long, I've always felt comfortable asking questions, and I've never felt like I was being up sold anything. More

by Elizabeth H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Apr 15, 2021 -

Bill Kay Nissan responded

Thank you Elizabeth H, Outstanding review.

April 14, 2021

Fast and friendly service, first time here since moving to the area. I will definitely be back for service and oil changes and tire rotations! More

by pkkf78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Kim Golden, Carl Beckstrom
Apr 14, 2021 -

Bill Kay Nissan responded

Thank you for your outstanding star rating.

April 14, 2021

Can't praise the salesman enough. He was very patient, answered all my questions really listened when I told him what I wanted in a car. The financial person was also terrific. More

by inaejacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Salesman Dale 5 stars , Kim Golden
Apr 14, 2021 -

Bill Kay Nissan responded

Thank you very much for your kind words and outstanding rating.

April 14, 2021

Great experience Saul was great he answered all our questions I will recommend family and friends to visit Saul and Bill Kay thank you for great work More

by victor.ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Fajardo
Apr 14, 2021 -

Bill Kay Nissan responded

Very kind, Thank you for a great review.

April 14, 2021

Excellent service beyond expectation. The free coffee was very good and the water was excellent. I Will recommend this place to my friends and family. Thank you very much!! More

by Macosta7409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM MATTERN
Apr 14, 2021 -

Bill Kay Nissan responded

Thank you Macosta7409, Very kind words and #1 star rating.

April 13, 2021

Car dealers have a bad reputation and Bill Kay is the Car dealers have a bad reputation and Bill Kay is the reason why. I was totally lemoned by this dealer. The next day after buying a certified used More

by idogsled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Rangel
Apr 13, 2021 -

Bill Kay Nissan responded

So very sorry for any issues you may be having at this.

Apr 16, 2021 -

idogsled responded

Sorry doesn’t fix the lemon Joe saddled me with. Take the truck back and give me a refund then you’ll show how sorry you are. Otherwise go to Apple or Advantage if you want to deal with honest people. Not Judy Spellman’s Bill Kay dealerships. As I understand her daddy gave her some dealerships so she doesn’t care about customers just the money her employees can swindle people out of. Lie, lie, lie to get a sale, right Joe??

April 13, 2021

Service was quick. Oil change good price. The other services which I did not have, way to expensive. Rather shocking price. Wish they had coupons we could use. More

by Bonita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 14, 2021 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 12, 2021

They have helped me so much this year. Love the car I bought in my price range and the service both buying the car and the service department have been excellent More

by NANCYLANDEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Apr 13, 2021 -

Bill Kay Nissan responded

Thank you for your excellent review.

April 11, 2021

Great customer service, made sure we were well taken care of providing coffee & water, made a point to have us leave as happy customers! Highly recommend! More

by Cmpdiva3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Caldwell, Joe Rangel
Apr 12, 2021 -

Bill Kay Nissan responded

Cmpdiva3, thank you for your kind words and this wonderful review!

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