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Bill Kay Nissan
Downers Grove, IL
2,583 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,583 reviews
March 29, 2021
Ric and the crew in the service department did a great job with my wife’s Rogue. Rear brakes/ rotor resurfacing, coolant flush, and transmission fluid flush all done in under 2 hours! Wow! job with my wife’s Rogue. Rear brakes/ rotor resurfacing, coolant flush, and transmission fluid flush all done in under 2 hours! Wow! More
by jhevans51
Verified CustomerEmployees Worked With
March 28, 2021
Joey was super helpful the whole process! He was patient, flexible and ending up getting me a GREAT deal on a new car! Highly recommend using him as your sales man! flexible and ending up getting me a GREAT deal on a new car! Highly recommend using him as your sales man! More
by Gabi
Employees Worked With
Joe Rangel
March 26, 2021
Great service! My appointment was for 8:30. My service was completed in record time. The staff was very friendly and answered all of my questions. was completed in record time. The staff was very friendly and answered all of my questions. More
by pharrione
Employees Worked With
Jerimy Witt
March 26, 2021
Great experience! Everything was easy, efficient, and professional. Art was great and easy to work with. They really take care of you here! Best dealership experience around. professional. Art was great and easy to work with. They really take care of you here! Best dealership experience around. More
by Vuk
March 26, 2021
Prompt friendly service experience. My Titan had a few issues and they resolved them so overall satisfied. Courtesy car was provided for the repair time. issues and they resolved them so overall satisfied. Courtesy car was provided for the repair time. More
by CJ
Employees Worked With
Jerimy Witt
March 25, 2021
Took me right on time. Service explanation was good as to what needed to be updated. Service clerk was friendly. Work was done in a timely manner. to what needed to be updated. Service clerk was friendly. Work was done in a timely manner. More
by ssoltys5246
Employees Worked With
March 25, 2021
Services as always is top notch. I’ve worked with Jerimy for both cars I have purchased from Bill Kay and he is the best. The only thing I would suggest is to stop the calls from Sales after the service. for both cars I have purchased from Bill Kay and he is the best. The only thing I would suggest is to stop the calls from Sales after the service. I got two voicemails from someone I looked up to be in Sales saying it was urgent that I contact him in regards to my vehicle. That sours the experience some. More
by JG
Employees Worked With
Jerimy Witt
March 25, 2021
The service Department was very professional and very knowledgeable and I was in and out. Eric walk me through the process .great service and Awesome knowledgeable and I was in and out. Eric walk me through the process .great service and Awesome More
by Maurice.jboston
Employees Worked With
Eric in service , Jerimy Witt
March 24, 2021
Made an appointment to have a lot of work done. Dropped it off around noon the day before appointment. All work was completed and the car was ready the day I dropped it off. it off around noon the day before appointment. All work was completed and the car was ready the day I dropped it off. More
by ROYJROBBINS
Employees Worked With
Jerimy Witt
