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Bill Kay Nissan

Downers Grove, IL

4.6
2,584 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,584 reviews

March 19, 2021

I had a very pleasant experience with this location. A friend referred me. They really worked with me and I got a PHENOMENAL deal. I am very happy More

by MISSTG40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randall Caldwell, Shane Hernandez
Mar 20, 2021 -

Bill Kay Nissan responded

Hi Misstg40, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 19, 2021

Jeremy was the greatest!!! I always want him to take care of the service on my vehicle! Awesome! I needed something done to my car under warranty and he put me into a loaner right away so I wouldn’t have to More

by michellebrooks1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Mar 20, 2021 -

Bill Kay Nissan responded

Hi Michellebrooks1992, we are very happy to have provided you with such a positive experience!

March 18, 2021

Ric was amazing! He was very kind, professional, and helpful at explaining all issues. I really appreciated how he went above and beyond to make me feel comfortable with all the repairs my Nissan needed More

by maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Bill Kay Nissan responded

Thank you Maureen, So very glad we could help.

March 18, 2021

They did a good job with my repair but my door has a ding that was not there before. They're going to fix it. More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Jerimy Witt
Mar 20, 2021 -

Bill Kay Nissan responded

Hi Cj, we are very happy to have provided you with such a positive experience!

March 17, 2021

The service team was very knowledgeable and professional. Ric thank you for your help, this was my first time having my car serviced. Thank you I will come again. More

by Mz.Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Bill Kay Nissan responded

Thank you for a fantastic review.

March 16, 2021

Joe Rangel and the teams customer service is omg amazing I literally came in and stay no more than 2 hours . Everything I asked for was giving with no problem I came out leaving with a smile I recommend any More

by Tiara parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Rangel
Mar 17, 2021 -

Bill Kay Nissan responded

Tiara Parker, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

March 16, 2021

I was in and out - great job by the service team. Jerimy was on top of the process and kept me informed by text message. More

by CLARK.TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Mar 17, 2021 -

Bill Kay Nissan responded

Hi Clark.tom! We're so happy we were able to help you out!

March 16, 2021

I felt that Rick really showed a concern for me and my car. He did a outstanding job representing Bill Kay and building a trust. More

by AnthonyAdelphia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bill Kay Nissan responded

Thank you for a outstanding review!!!!!!!

March 16, 2021

Every time I bring my car there for work to be done, the work gets done right and I feel that I can TRUST this service department! More

by Karen W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Bill Kay Nissan responded

Very kind words thank you. And thank you for a great star rating.

March 16, 2021

I’ve always received excellent service from the staff and will continue to do business with them. They are always prompt, courteous, and communicate well. More

by THEODOREGAFFNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Mar 17, 2021 -

Bill Kay Nissan responded

Hi Theodoregaffney, we are very happy to have provided you with such a positive experience!

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