Back

Bill Kay Nissan

Downers Grove, IL

4.6
2,587 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Contact Dealership

1601 Ogden Ave

Downers Grove, IL

60515

Directions

By Type

Showing 2,587 reviews

March 11, 2021

As usual The Service Department diagnosed the problem and fixed it right the first time and completed by the time it was promised. Thanks all. More

by jganails@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt
Mar 12, 2021 -

Bill Kay Nissan responded

Hi Jganails, thank you so much for your positive comments about Bill Kay's Downers Grove Nissan!

March 11, 2021

The staff was very friendly. I enjoyed the time while I waited in the dealership. I will send my car to this place for service in the future. More

by jimh7583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Bill Kay Nissan responded

Hi Jimh7583, we are very happy to have provided you with such a positive experience!

March 10, 2021

Tim the sales manager was horrible. I have been a loyal customer for 8 years and my recent experience was very disappointing. Unfortunately, I will not return to this location and nor will I refer anyone. More

by _
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Anzalone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bill Kay Nissan responded

Please if you could call me Donnie Jorman Owner Loyalty manager at 630-969-3200 Ext. 1221 I would like to know what happen Please call me.

March 10, 2021

I have been using Bill Kay Nissan for the past eight years. I have bought two cars from them and I'm very satisfied with the quality and promptness of the service More

by jonathanwilson4454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Fernando Flores
Mar 11, 2021 -

Bill Kay Nissan responded

Thank you jonathanwilson4454 for a great star rating!!!

March 09, 2021

Excellent customer service!! I travel kinda far for my service on my truck because the staff is friendly and knowledgeable, which makes it all worth it.. More

by godseytanada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Mar 10, 2021 -

Bill Kay Nissan responded

Very kind words, Thank you for a outstanding star rating!

March 09, 2021

Sal was excellent and knowledgeable and had or would find out the answer from your out standing management team who would take time and speed up the SALE. More

by TCIZMA3581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Randall Caldwell, Saul Fajardo
Mar 09, 2021 -

Bill Kay Nissan responded

Hi Meclark, we are very happy to have provided you with such a positive experience!

Mar 09, 2021 -

Bill Kay Nissan responded

On behalf of Sal and Billkay Nissan thank for a outstanding star rating TCIZMA3581!!!!!

March 09, 2021

I rely on my dealership to be a full service provider and they do not fail. The team is knowledgeable and very helpful. Thank you. More

by MELONIESJUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Delgado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier was great! , Jerimy Witt, Kim Golden, Randall Caldwell, Carl Beckstrom, Fernando Flores
Mar 09, 2021 -

Bill Kay Nissan responded

Very kind words, Thank you for a great review.

March 08, 2021

I was happy with my oil change but was disappointed to find when I got to the location where I had made a reservation they did not have it in their system and also frustrated when I texted back to my serv More

by maureenbme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bill Kay Nissan responded

Please except our apology for any misunderstanding. If you could please call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 Ext. 1221

March 08, 2021

My first experience with the service department, at this location, Tim was phenomenal in assisting me, definitely will be back, thank you Bill Kay Nissan More

by MECLARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 08, 2021 -

Bill Kay Nissan responded

Hi Meclark, we are very happy to have provided you with such a positive experience!

March 08, 2021

Easy appointment, easy check in. Service throughly explained charges. Went over what could wait and what should be tended to now. Text options to communicate. More

by vonbmann4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bill Kay Nissan responded

Thank you vonbmann4, for a great star rating.

...
143
...