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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

May 14, 2023

Nick Z and Steve Burman were excellent and very professional, helped me get a car I really liked and were very customer savvy and kind. I would highly recommend them and this dealership! More

by lisayoungwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
May 15, 2023 -

Bill Kay Nissan responded

Lisayoungwilson, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

May 10, 2023

El mejor servio personal , recomiendo al 100% a bill Kay Nissan su personal es MUY amable y eficiente More

by Eliasdepaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tyminski
May 11, 2023 -

Bill Kay Nissan responded

Thank you for your fantastic star rating.

May 05, 2023

I had a problem with my brakes even tho I was probably a little bit of a headache they went above and beyond to take care of me and inform me on everything they where doing 10/10 More

by Kevin Merrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
May 05, 2023 -

Kevin Merrigan responded

Definitely happy with the service department staff are friendly and answered all my questions and had me leaving with a smile and a good as new car

May 04, 2023

I have bought five cars from this dealer. Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service depart More

by perfectpkg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donald Jorman
May 04, 2023 -

Bill Kay Nissan responded

Please accept my apology. We appreciate your business, And would hate to lose it.

April 30, 2023

I had such an amazing experience at this dealership. Kim Golden and Tim Anzalone were able to help me get the car that I want! Highly recommend coming to this dealership to get your car! More

by Morgan W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden, Randall Caldwell
May 01, 2023 -

Bill Kay Nissan responded

Morgan W, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

April 28, 2023

Steve is thee best at what he does. Very knowledgeable and is hilarious while doing what he does. Nick is also the best. He didn’t give up on making sure I left with something that I wa More

by Justice B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Golden
May 01, 2023 -

Bill Kay Nissan responded

Justice B, we are so happy to read such a great review about Bill Kay's Downers Grove Nissan!

April 28, 2023

5 Service fine. Too many questions on survey. Please delete my number or limit to 1 question More

by BSTBRICH
Recommend Dealer
Yes
Employees Worked With
5
Apr 28, 2023 -

Bill Kay Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 26, 2023

Average- not overly friendly The service host has no personality. Others treat customers as an interruption. People need customer service training. More

by chuck.badtke1@gmail.com
Recommend Dealer
No
Apr 26, 2023 -

Bill Kay Nissan responded

Chuck.badtke1@gmail.com, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please Chuck.badtke1@gmail.com call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext.1221 I would like to hear more about your visit.

April 26, 2023

As usual over priced 160$ in labor for a oil change a break fluid change I feel taken advantage of you are not the giing rate More

by KNUCKLEBUSTER.TALLEY1
Recommend Dealer
No
Apr 26, 2023 -

Bill Kay Nissan responded

Hi Knucklebuster.talley1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

April 24, 2023

Carlos was very attentive and matched me with a car I love. The dealership was the typical harrowing car buying experience, but if you can get through the financing/warranty pain and suffering…you can ge More

by RR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Mendoza
Apr 24, 2023 -

Bill Kay Nissan responded

Thank you RR for a fantastic star rating.

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