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Bill Kay Nissan

Downers Grove, IL

4.6
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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1601 Ogden Ave

Downers Grove, IL

60515

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Showing 2,576 reviews

September 18, 2020

Looking for a used car. They had one I was interested in test drove it worked out a deal & bought it. Simple as that. It only took 2 hours. More

by Dlhighcee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randall Caldwell, Robert Giovanonni
Sep 19, 2020 -

Bill Kay Nissan responded

Hi Dlhighcee, we are very happy to have provided you with such a positive experience!

September 18, 2020

Carl said he would call when tire was in which was supposed to be around 4:00. He never called. Tried calling multiple times after 4 to find out and got his voicemail. Decided to just come in around 5 More

by cory.rovens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl Beckstrom
Sep 19, 2020 -

Bill Kay Nissan responded

Please if you would call me Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext. 1221

September 17, 2020

Our new Leaf has so many new features that I remarked to Steve Berman that they should pay these guys that know all this stuff extra! More

by BRONSONHD
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Bill Kay Nissan responded

Very kind words, Thank you outstanding star rating!

September 16, 2020

Despite appointment for oil change, my son had to wait 2.5 hours at dealership until vehicle was ready. Really? Completely unacceptable.What is the point of an appointment? Also son brought home a list of More

by waveland21
Recommend Dealer
No
Employees Worked With
Alex Stewart
Sep 16, 2020 -

Bill Kay Nissan responded

Please if you would call me, Donnie Jorman Owner Loyalty Manager at 630-969-3200 ext 1221

September 16, 2020

Khalil was amazing to work with! As usual! He is so patient and kind, and explained everything to me and helped me feel confident about my purchase! More

by Kim5474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Khalil Sulaiman
Sep 16, 2020 -

Bill Kay Nissan responded

We appreciate your positive review about your recent experience with us!

September 15, 2020

From the first phone call, to picking up our vehicle we had executive service. I can’t say enough about Wayne and Jeremy very knowledgeable in their field. Life long customer More

by mysandytoesonthebeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 16, 2020 -

Bill Kay Nissan responded

Mysandytoesonthebeach, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Kay's Downers Grove Nissan!

September 15, 2020

Alex was very helpful. He was able to provide a loaner and complete my repairs without me waiting. He reviewed the repairs with me and informed me on when my next appointment should be scheduled. Great More

by jjc7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stewart
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Jjc7272! We're so happy we were able to help you out!

September 15, 2020

Friendly good service. Making the appointment was easy and timely. Work was done when promised. I was wowed on the service they did on my tire which had a slow leak. More

by MARKBAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom, Alex Stewart
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Markbava, we are very happy to have provided you with such a positive experience!

September 15, 2020

Really nice service and responsive. Made sure to check warranty coverage and any open recall items. Ric was great at keeping me updated and explaining the charges. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Bill Kay Nissan responded

Pj, thank you for your kind words and this wonderful review!

September 14, 2020

Very helpful. Good job always.Jeremy is one of the best Very helpful. Good job always. Jeremy is one of the best service ppl that I ever worked with. Always professional and kind Very good experience as More

by TGMAGAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 16, 2020 -

Bill Kay Nissan responded

Hi Tgmagas, we are very happy to have provided you with such a positive experience!

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