Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Kay Nissan
Downers Grove, IL
2,576 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,576 reviews
September 14, 2020
Doc really makes the service experience very comfortable and informative of all work needed and not necessary work. It’s always a joy bringing my in for work and informative of all work needed and not necessary work. It’s always a joy bringing my in for work More
by aramosjr1
Verified CustomerEmployees Worked With
September 11, 2020
Rik was terrific, customer service was great. Had to come in for a recall, quick service. Close to my work, would come here every time. come in for a recall, quick service. Close to my work, would come here every time. More
by kkastners
Employees Worked With
September 10, 2020
Have been a customer of Bill Kay Nissan in the past and have always found them to provide great service to me and my car. have always found them to provide great service to me and my car. More
by TYORT
September 10, 2020
Excellent business. Straight to the point. Steve and the guys really helped me out to drive off the lot with my brand new 2020 Sentra guys really helped me out to drive off the lot with my brand new 2020 Sentra More
by Demarionwilliams
Employees Worked With
September 09, 2020
Prompt, courteous and fair! Thry have easy access to on line appointments through their web site. I would highly recommended them for any of your vehicle service needs! line appointments through their web site. I would highly recommended them for any of your vehicle service needs! More
by KCECCHETTI
Employees Worked With
Fernando L. , Alex Stewart
September 09, 2020
No issues. Everything was fast and efficient and the quality of work was amazing. I have nothing negative to say about this place and the employees who work there quality of work was amazing. I have nothing negative to say about this place and the employees who work there More
by GILBERT_MIRANDA36
Employees Worked With
September 05, 2020
The service given at this facility leaves customers feeling confident and satisfied. Steve Berman from the sales department treated us with kindness, respect, and mindfulness. feeling confident and satisfied. Steve Berman from the sales department treated us with kindness, respect, and mindfulness. More
by reyeslizette16
September 04, 2020
Pleasant and friendly staff, fast and speedy service provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. provided; only downfall is that my car is still showing maintenance needed even after it getting serviced. More
by ANTIGONYMENDEZ
Employees Worked With
Jerimy Witt
September 04, 2020
Great customer service. Nice to see that they were following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It following Covid-19 guidance. Appreciate the fact that the appointment schedule was followed and the work completed in a reasonable amount of time. It was also nice to continue to work with Ric. More
by dmtrifn
Employees Worked With
